E-Commerce Assistant Manager (Korean-Speaking)

SAMSUNG ELECTRONICS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Samsung Singapore's E-Commerce team is seeking an E-Commerce Manager to enhance online sales and improve supply chain efficiency. The ideal candidate will drive projects, optimize strategies, and collaborate with stakeholders to ensure a seamless customer experience in the fast-paced e-commerce landscape.

Qualifications

• Business-level Korean proficiency required.
• Experience in e-commerce operations and project management is necessary.
• Ability to manage multiple stakeholders and work cross-functionally.

Responsibilities

• Analyze and improve e-commerce fulfillment strategies.
• Lead e-commerce projects including platform integrations and process enhancements.
• Monitor KPIs and drive continuous supply chain improvements.

Skills

E-Commerce sales

Project Management

Supply Chain Management

Analytical Skills

Problem-Solving

Communication

Negotiation

Education

Bachelor’s degree in Supply Chain Management, Business Administration, E-Commerce or a related field

Tools

Microsoft Excel

ERP systems

E-commerce platforms

Job description

Samsung Singapore's E-Commerce team is looking for a highly motivated and experienced professional to join our team as an E-Commerce Manager. The ideal candidate will have a strong E-Commerce sales, Projects, and Supply Chain Management (SCM) background. This role requires close collaboration with cross-functional teams and stakeholders to optimize Sales improvement, improve efficiency, and enhance the overall customer experience.

Key Responsibilities:

• Analyze and improve e-commerce fulfillment strategies to enhance speed, cost-effectiveness, and customer satisfaction.
• Lead e-commerce projects, including platform integrations, automation initiatives, and process enhancements.
• Monitor key performance indicators (KPIs) and drive continuous supply chain efficiency and accuracy improvements.
• Collaborate with global and regional stakeholders, including Management, headquarters, and local business units, to align on Overall online strategies.
• Oversee end-to-end supply chain operations for e-commerce, ensuring efficient inventory management, demand planning, and logistics coordination.

Requirements:

• Strong ability to prepare and present management reports with actionable insights.
• Bachelor’s degree or higher in Supply Chain Management, Business Administration, E-Commerce, or a related field.
• Hands-on experience in e-commerce operations and project management.
• Strong analytical and problem-solving skills with a data-driven approach.
• Ability to work cross-functionally and manage multiple stakeholders in a fast-paced environment.
• Proficiency in Microsoft Excel, ERP systems, and e-commerce platforms.
• Business-level Korean language proficiency is required to liaise with key stakeholders in the Suwon Office in South Korea. Proficiency in other Asian languages is a plus
• Strong communication and negotiation skills with a proactive mindset.

Preferred Qualifications:

• Experience in preparing detailed management reports and business presentations for senior leadership.
• Experience in working with major e-commerce platforms (e.g., Shopify, Lazada, Shopee, Amazon).
• Knowledge of digital supply chain technologies and automation tools.