E Commerce Assistant

CHUN CHENG FISHERY ENTERPRISE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the food industry seeks an e-commerce support specialist to manage order processing and customer inquiries. The role includes assisting the trade executive, inventory monitoring, and maintaining documentation for online sales. Applicants should have a diploma qualification and relevant experience, along with skills in Adobe Illustrator and Excel.

Benefits

Competitive salary, commensurate with experience

Supportive and collaborative team environment

Opportunities for professional growth and development

5-day work week

Qualifications

• Minimum 2 years’ experience in Food Industry market development or digital marketing required.
• Positive and proactive attitude is essential.
• Basic knowledge of Adobe Illustrator or Photoshop is an advantage.

Responsibilities

• Process orders for e-commerce platforms like Shopee and Lazada.
• Respond to customer inquiries professionally and in a timely manner.
• Assist in administrative work including sales, purchase, and delivery orders.

Skills

Customer service

Order processing

Inventory monitoring

Education

ITE/Diploma in Sales & Marketing / Business Development

Tools

Adobe Illustrator

Photoshop

Excel Pivot table

Job description

Job Description

Duties:

• Order processing for all e-commerce platforms (Shopee, Lazada)
• Respond to customer inquiries and complaints in a timely and professional manner
• Assist the trade executive in administration work, such as preparing sales order, purchase orders, delivery orders, and more.
• Coordinate delivery services
• Assist the trade executive in achieving sales target for e-commerce platforms
• Inventory monitoring for e-commerce SKUs
• Assist to handle packing of e-commerce orders
• Handle any administrative or ad-hoc duties as assigned by manager
• Supporting finance team in timely documentation of all online sales, purchase order and invoices into system
• Data entry, filing and other administrative duties

Job Requirements

Requirements :

• Minimum professional, ITE/Diploma holder in Sales & Marketing / Business Development or related discipline
• Min 2 years’ experience in Food Industry market development or digital marketing
• Basic knowledge of adobe illustrator or photoshop & Excel Pivot table is advantage
• Positive and proactive

Additional Notes

What We Offer:

• Competitive salary, commensurate with experience.
• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• 5-day work week.