E Commerce and Brand Operations Lead

The Visa Guy; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A dynamic gifting brand based in Singapore is seeking a full-time role responsible for managing various aspects including online selling, marketing, and content creation. The ideal candidate should be creative, organized, and passionate about culture and travel. You will oversee the Shopify store, execute marketing strategies on social media, and create compelling content that reflects the brand's values. This position offers the advantage of working from home.

Qualifications

• Strong sense of design and storytelling.
• Experience using analytics tools.
• Ability to work independently and be proactive.

Responsibilities

• Manage the Shopify store and product uploads.
• Execute marketing strategies across social media.
• Create engaging social media content.

Skills

Creative thinking

Project management

Content creation

Customer service

Analytical skills

Tools

Shopify

Canva

Instagram

Job description

You will be taking full ownership of a culturally inspired, story-driven gifting brand, managing various aspects including online selling, marketing, content, and operations. This role is ideal for someone who thrives in dynamic environments, enjoys creative thinking, and is passionate about building something meaningful from scratch.Your key responsibilities will include managing the Shopify store by uploading products, overseeing collections, and ensuring a seamless user experience. You will also handle order flow, packaging coordination, stock updates, and customer service. Additionally, you will work with travelers/suppliers to source new culturally rich items.In terms of marketing and social media, you will be responsible for planning and executing content and marketing strategies across platforms such as Instagram, Pinterest, and email. This will involve creating social media posts, reels, and story-driven content, as well as building an engaged online community that reflects the brand's values. You will also run paid promotions and track their performance.As the owner of the brand's tone and voice across all platforms, you will write compelling product descriptions that convey a story. Managing the content calendar and ensuring visual consistency will also be part of your role.We are looking for someone who can work independently, demonstrate a strong sense of design, storytelling, and content quality, and is comfortable using tools like Shopify, Canva, Instagram, and basic analytics. You should be highly organized, reliable, proactive in problem-solving, and ideally passionate about culture, travel, and the unique stories behind products.This is a full-time position with the benefit of working from home. If you are someone who enjoys challenges, creativity, and making a meaningful impact, we encourage you to apply and share your experiences in managing projects, storytelling, and your admiration for other brands in the application questions.(Note: The listed application questions are intended to gather insights into your past experiences and preferences, helping us understand your suitability for this role.),

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