E-Commerce and Admin Executive

TS CYCLE PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A dynamic e-commerce company in Singapore is seeking a candidate to handle customer inquiries, manage orders, and execute digital marketing campaigns. The ideal applicant will assist in planning advertising strategies and report on performance metrics. This role involves coordinating with various parties, ensuring effective promotion across platforms including TikTok.

Responsibilities

• Respond to customer inquiries and resolve issues promptly.
• Process orders and maintain accurate product listings.
• Handle records and administrative duties.
• Plan and execute advertising campaigns and analyze sales trends.
• Prepare monthly and campaign reports with insights to optimize performance.
• Assist in online campaigns, promotions, and livestreams on TikTok.
• Execute digital marketing campaigns including email and social media promotions.

Job description

Responsibilities

• Respond to customer inquiries, resolve issues promptly, and escalate when necessary.
• Process orders, maintain accurate product listings, and coordinate with various parties.
• Handle records, reports, and any other admin duties assigned.
• Plan and execute advertising campaigns, analyze sales trends, and generate performance insights.
• Prepare monthly and campaign reports with actionable insights to optimize performance.
• Assist in planning and executing online campaigns, promotions, and TikTok livestreams.
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns