e-Commerce Administrator

STEADYMOTO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading drilling company in Singapore is seeking a detail-oriented individual to manage product listings, respond to customer inquiries, and provide essential administrative support. The ideal candidate should possess strong communication skills, be proactive, and have experience in an SME environment. This role involves collaboration with various teams and is based near Sembawang & Admiralty MRT stations, offering a 5-day work week.

Qualifications

• Highly meticulous with a keen eye for accuracy in data entry and content management.
• Able to effectively manage and prioritise multiple tasks in a dynamic setting.
• Excellent verbal and written communication skills.
• A self-starter who can work independently and solve problems.
• Comfortable managing routine administrative tasks.
• Prior experience in an SME environment preferred.

Responsibilities

• Regularly check, update, and maintain product listings and pricing.
• Monitor inventory levels to prevent stock-outs.
• Coordinate logistics for timely order delivery.
• Respond to customer inquiries and provide support.
• Work closely with design and warehouse teams.
• Provide administrative support and prepare documentation.

Skills

Attention to Detail

Prioritisation

Communication Skills

Proactive & Independent

Adaptability to Routine

Job description

Responsibilities

• Manage Product Listings and Pricing: Regularly check, update, and maintain product listings, descriptions, and pricing across our e-store and various online marketplaces to ensure accuracy and consistency.
• Inventory Management: Monitor inventory levels to prevent stock-outs.
• Order Fulfilment Coordination: Coordinate with our logistics partners to ensure all online orders are picked and delivered to customers in a timely manner.
• Customer Support: Respond to customer inquiries and provide support via live chat, addressing questions and resolving issues professionally and efficiently.
• Cross-functional Collaboration: Work closely with the design team for product imagery and content, and with the warehouse team to resolve fulfilment issues.
• Administrative Support: Provide essential administrative support, including the preparation of quotations, delivery orders, invoices, and other related documentation.

Requirements

• Attention to Detail: Highly meticulous with a keen eye for accuracy in data entry and content management.
• Prioritisation : Able to effectively manage and prioritise multiple tasks and an ever-changing workload in a dynamic, fast-paced setting.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, team members, and external partners.
• Proactive & Independent: A self-starter who can work independently, identify issues, and apply effective problem-solving skills.
• Adaptability to Routine: Comfortable with and able to effectively manage routine administrative and operational tasks.
• Relevant Experience: Prior experience in an SME (Small and Medium-sized Enterprise) environment is preferred.
• A passion for riding and motorcycles is an added advantage.

Other Information:

• Work Schedule: 5-day work week (8:45 am – 6:15 pm)
• Location: Near Sembawang & Admiralty MRT stations