E-Commerce Admin / Marketing Assistant (Work From Home)

GLOBAL RECRUITMENT AGENCY; Singapore; Remote; SGD 20,000 - 60,000; Full time

Job summary

An established recruitment firm in Singapore is seeking a dedicated E-Commerce Admin / Marketing Assistant. This full-time, remote role involves managing orders, assisting with customer inquiries, and ensuring accurate product listings across various platforms. Ideal candidates should have strong organizational skills and familiarity with e-commerce operations.

Qualifications

• Experience with e-commerce operations and platforms.
• Ability to manage inventory and product listings.
• Customer service experience is a plus.

Responsibilities

• Manage and coordinate orders from various platforms.
• Handle packaging, deliveries, and returns.
• Respond to customer inquiries via chat or email.
• Assist with product recommendations and troubleshooting.
• Track and manage inventory levels.
• Update inventory systems with stock availability.
• Upload new product listings with accurate descriptions.
• Ensure consistent and appealing product images and site content.

Skills

Familiarity with e-commerce platforms

Strong organizational skills

Strong communication skills

Job description

We are looking for a dedicated and detail-oriented E-Commerce Admin / Marketing Assistant to support our online business operations. This is a full-time, remote position ideal for individuals who are organized, customer-focused, and familiar with e-commerce platforms.

Responsibilities:

• Manage and coordinate orders from platforms such as Facebook, Website, TikTok, Shopee, and Lazada

• Handle packaging, deliveries, returns, and exchanges

• Respond to customer inquiries via chat or email

• Assist with product recommendations and basic troubleshooting

• Track and manage inventory levels

• Update inventory systems to reflect stock availability

• Upload new product listings including descriptions and pricing

• Ensure accurate and up-to-date product information

• Ensure product images, banners, and site content are visually appealing and consistent across platforms

Requirements:

• Familiarity with e-commerce platforms (Facebook/Instagram/TikTok/Shopee/Lazada)

• Strong organizational and communication skills

• Customer service experience is a plus

• Comfortable participating in real-time social media activities