E-commerce Admin

TOP GIRL PTE. LTD. is hiring a Full time E-commerce Admin role in Sengkang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Evening, Afternoon
  • Tuesday: Morning, Evening, Afternoon
  • Wednesday: Morning, Evening, Afternoon
  • Thursday: Morning, Evening, Afternoon
  • Friday: Morning, Evening, Afternoon
• No experience required for this role
• Expected salary: $2,000 - $2,500 per month

Duration: 3 + 9 months=12 months Contract

Location: Ubi Oxley Bizhub

Working Hours: Monday - Friday 9.30am to 7pm

Working Hours: Monday – Friday 9.30am to 6.30pm (Alternate Saturday 9-1pm)

Training Provided, 1 Year Gap Year OK

Main Responsibilities

1. Video Editing:
   • Video editing using Capcut for Live Stream Clips Daily on Tiktok accounts.
   • Video editing for products poster for Facebook/IG/Telegram
2. Order Processing:
   • Manage E-commerce platform orders packing, coordinate deliveries, and handle returns or exchanges.( Facebook/Website/Tiktok/Shopee/Lazada)
3. Customer Support:
   • Respond to customer inquiries via chat or email.
   • Assist with product recommendations and resolve issues.
4. Promotions:
   • Set up discounts, sales, and special offers postings on Facebook/Telegram using Canvas.
   • Coordinate with the marketing team for campaigns.
5. Inventory Management:
   • Track stock levels and update inventory system.
6. Product Management:
   • Upload new products, descriptions, and pricing on the website.
   • Update stock levels and ensure accurate product details.
7. Content Coordination:
   • Ensure product photos and banners are consistent and appealing.
8. TikTok Live Support:
   • Support hosts during live events by preparing items and engaging with viewers during working hours.
9. Any other additional duties or tasks assigned.

Key Skills

• Familiarity with e-commerce platforms (e.g., Facebook/IG/Tiktok/Shopee).
• Skill in Adobe Illustrator / Photoshop/ Capcut/ Canvas.
• Strong organizational and communication skills.
• Customer service experience.
• Confidence in assisting or participating in live social media events.