Dynamic and innovative Community & Social Engagement Executive

IZIA; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

IZIA, a leader in AI-driven digital transformation, seeks a Community & Social Engagement Executive to enhance brand presence and foster community engagement. The role involves managing social media strategies, content creation, and collaborating with influencers and partners, aiming to build a thriving user community. Ideal candidates will have a strong background in digital marketing and excellent communication skills.

Qualifications

• 2-4 years of experience in social media management or digital marketing.
• Strong understanding of AI trends and digital engagement strategies.
• Ability to adapt to evolving trends in a fast-paced environment.

Responsibilities

• Develop and manage social media strategy across multiple platforms.
• Engage with the community to enhance user interaction and satisfaction.
• Collaborate with influencers and partners to expand brand reach.

Skills

Communication Skills

Content Creation

Social Media Management

Digital Engagement Strategies

AI Trends Understanding

Education

Bachelor’s degree in Digital Marketing, Communications or related field

Tools

Social Media Analytics

Video Editing Software

Graphic Design Software

Job description

IZIA is at the forefront of AI-driven digital transformation, pioneering an intelligent ecosystem that enhances everyday life, streamlines infrastructure, and automates workflows. As we expand our reach, we are looking for a dynamic and innovative Community & Social Engagement Executive to lead our brand presence, foster engagement, and build a thriving user community.

Key Responsibilities

Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms（小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.

• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.

• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.

• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.

• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.

• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.

• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.

• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.

• Strong understanding of AI trends, digital engagement strategies, and content marketing.

• Excellent communication skills with the ability to craft compelling and concise messaging.

• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.

• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.