Duty Manager / Senior Duty Manager #74865

ANRADUS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Duty Manager to oversee daily operations. This role involves managing staff, ensuring guest satisfaction, and coordinating with various departments. Ideal candidates will have a diploma in Hospitality Management and at least three years of experience. Join a dynamic team and contribute to creating memorable guest experiences in a fast-paced environment. This is a fantastic opportunity to grow your career in a supportive and professional setting.

Qualifications

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.

Responsibilities

• Manage day-to-day staffing requirements and plan work for efficient operations.
• Respond to guest complaints and ensure corrective actions are implemented.

Skills

Interpersonal Skills

Communication Skills

Shift Work Adaptability

Microsoft Office Proficiency

Education

Diploma in Tourism/Hospitality Management

Tools

Opera

Job description

Job Description

• Industry/ Organization Type: Hotel
• Position Title: Duty Manager / Senior Duty Manager
• Working Location: City Hall
• Working Hours: Shift Work
• Salary Package: Salary up to $4,000
• Duration: Permanent

Key Responsibilities

• Manage day-to-day staffing requirements, and plan and assign work in accordance with Front Office needs to ensure efficient hotel operations.
• Provide supervision, training, motivation, and coaching to Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Respond to guest complaints and ensure corrective actions are implemented to resolve their concerns.
• Maintain an accurate record in the Duty Manager's logbook of items and incidents of concern for management or the Front Office Manager, especially for emergencies.
• Perform any other duties as assigned by the immediate superior.

APPLY NOW!!!

• At least 3 years of relevant work experience in a similar capacity.
• Diploma or equivalent in Tourism/Hospitality Management.
• Ability to perform shift duties, including nights, weekends, and public holidays.
• Well-groomed with excellent interpersonal and communication skills.
• Proficient in Microsoft Office Applications.
• Knowledge of Opera is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #74865 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781