Duty Engineer

IHG Hotels & Resorts; Singapore; On-site; SGD 42,000 - 68,000; Full time

Benefits offered by this job

Discounts on hotel stays

Career development opportunities

Inclusive company culture

Job summary

InterContinental Singapore Robertson Quay is seeking a dedicated and hands-on Duty Engineer to support the Chief Engineer and ensure that the hotel's equipment is operated to IHG standards, maximizing efficiency and guest satisfaction.

You will be part of a team delivering exceptional service, maintaining hotel assets across buildings, systems, and guest areas, with a strong focus on safety, energy management, and regulatory compliance.

Qualifications

• Diploma in Electrical Engineering with two years of experience in general building maintenance and/or construction or equivalent combination of education and experience.
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
• Hotel experience preferred.

Responsibilities

• Oversee engineering and maintenance operations of the hotel, property, restaurant and grounds.
• Respond to engineering and maintenance concerns and safety issues.
• Perform and monitor maintenance and preventative maintenance projects and checklists.

Skills

Electrical engineering

Plumbing

Mechanical

Carpentry

HVAC

Emergency response

Education

Diploma in Electrical Engineering

Job description

InterContinental Singapore Robertson Quay is seeking a dedicated and hands-on Duty Engineer to support the Chief Engineer in ensures that the hotel's equipment is operated in accordance with IHG standards and ensure maximum efficiency and guest satisfaction.

At InterContinental® Singapore Robertson Quay, we believe in Inspiring Incredible - both within our teams and in every guest experience. With a global, cultured mindset paired with deep local expertise, we bring our unique personalities to every interaction, creating authentic and memorable moments. Our success is driven by passionate individuals who understand hospitality inside and out. We perform at our best by fostering a culture of excellence, engagement, and well-being - because when we invest in ourselves, we deliver exceptional experiences. We fuel innovation by embracing diverse perspectives, leading to creative and forward-thinking solutions. And we stand out because of our unique culture, setting us apart in the industry.

As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!

Your Day to Day

PEOPLE

• Responsible for engineering and maintenance operations of the hotel, hotel property, restaurant and grounds.
• Responds to engineering and maintenance concerns.
• Performs and/or monitors maintenance and preventative maintenance projects.
• Responds to all building related safety concerns.
• Maintains departmental compliance with hotel maintenance procedures.
• Supports hotel departmental maintenance programs and executes daily, weekly and monthly checklists.
• Assists in the supervision of maintenance associates.
• Assist management in specifying proper supplies and equipment for operations.

Guest Experience

• Deals with guest related concerns.
• Maintain the guest rooms, public space, and back of the hotel areas in good quality condition by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained hotel.
• Maintain current Hotel information to be able to provide information to guests

FINANCIAL RETURNS

• Monitor budget and control expenses with a focus on energy management, preventative maintenance, and capital planning.

RESPONSIBLE BUSINESS

• Must possess knowledge of Environment and Sustainability.

What We Want From You

• Diploma in Electrical Engineering with two years of experience in general building maintenance and/or construction or equivalent combination of education and experience.
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
• Hotel experience preferred.
• Professional certification and licence if required by law.
• Should have understanding of HVAC, electrical, plumbing and carpentry concepts.
• Be able to work in a standing position for long periods of time.
• Must be available to respond to emergencies when not physically at the job site.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
• Ability to work a variety of varying schedules.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to solve practical problems.
• Ability to effectively deal with internal and external customers.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry.
• Punctuality, regular and reliable attendance.
• Honesty and Integrity.

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make positive difference, and building genuine connections with guest
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.

What We Offer

At InterContinental® Singapore Robertson Quay, we are committed to providing a supportive and enriching work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and progression
• Comprehensive health and wellness benefits
• Discounts on hotel stays and dining experiences
• Collaborative and inclusive company culture

About Us

InterContinental® Singapore Robertson Quay is a luxury hotel that combines sophisticated design, impeccable service, and a commitment to sustainability. As part of the InterContinental Hotels Group, we are dedicated to delivering exceptional experiences for our guests and creating a rewarding work environment for our employees. Join us and become a part of our dynamic team!

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.