Duty Engineer

HH PROPERTIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at Aloft Singapore Novena, where you will ensure guests have a comfortable stay by managing the maintenance of hotel facilities. This role involves overseeing Mechanical and Electrical systems, providing technical support, and leading a team of technicians. If you have a strong background in hospitality and building services, we want you to be part of our award-winning workplace culture.

Benefits

Night Shift Allowance

Qualifications

• At least 3-5 years in hospitality and/or building services.
• Good knowledge in air-conditioning and electrical systems.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Responsible for the general maintenance and repair of building facilities.
• Conduct routine M&E rounds and rectify defects.
• Ensure smooth operation of facilities during duty shifts.

Skills

Hands-on knowledge in M&E

Leadership skills

Problem analysis

Customer-oriented approach

Effective communication

Tools

MS Office

Job description

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

JOB PURPOSE:

Ensure Hotel guests have a comfortable environment and enjoyable stay, with total guests’ satisfaction, at Aloft Singapore Novena. Responsible for the smooth functioning of guestrooms, F&B outlets, and other hotel facilities of both properties. Instill a culture of preventive maintenance in the team and efficiently manage and maintain the properties’ facilities and equipment such as air-conditioning systems, fire protection systems, hot and cold water distribution, and electrical installations.

• Night Shift Allowance - $10 per shift

PRINCIPLE ACCOUNTABILITIES:

1. Responsible for the general maintenance and repair of building facilities, Mechanical and Electrical (M&E) equipment, Audio Visual (AV) equipment, and plant rooms, for both in-house and outsourced work, following Hotel’s P&P.

2. Conduct routine M&E rounds and metering during duty shifts with the shift technician, rectify any defects, carry out assigned engineering projects, and report in the Duty Engineer Shift Report.

3. Ensure smooth operation of facilities and services during duty shifts. Attend to work orders in guestrooms, F&B outlets, and common areas with the shift technician, ensuring all works and requests are completed within the Hotel’s P&P to the satisfaction of operations and guests.

4. Provide technical support and advice to hotel guests and the internal operations team for total satisfaction and operational efficiency.

5. Respond to and manage emergencies and crises during duty shifts according to the Hotel’s P&P.

6. Implement Green initiatives as per Hotel’s P&P, as part of Corporate Social Responsibility (CSR).

7. Perform supervisory or executive functions, including assisting in work related to the strategies and policies of the department.

ABILITIES / KEY COMPETENCIES / SKILLS:

Practical Experience and Knowledge

• At least 3-5 years in hospitality and/or building services

• Good hands-on knowledge in M&E, preferably in air-conditioning and electrical systems

• Ability to work under pressure and meet tight deadlines

• Ability to analyze problems and provide feasible solutions

• Leadership skills to lead a team of shift technicians and willingness to work on shifts and public holidays

• Able to work on shifts and public holidays

Communication Skills

• Understanding of the hospitality business and customer-oriented approach

• Effective communication at all levels

• Good team leadership and teamwork skills

IT Skills

• Proven ability to use basic MS Office applications and operate a PC

Personal Characteristics / Behavioural Traits

• Approachable, pleasant, friendly, and sociable

• Good people skills

• Resourceful

• Patience in coaching staff and calmness in handling crises