Domitory Supervisor

DEKKO TENTAGE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in dormitory management seeks a Dormitory Operations Manager to oversee daily operations and ensure resident welfare at multiple sites. The role requires supervising personnel, ensuring compliance with regulations, and maintaining facility standards. Candidates should possess relevant experience, strong communication skills, and the ability to work flexible hours. This position offers opportunities for community engagement and operational leadership.

Qualifications

• Minimum 2 years relevant experience in dormitory operations or facilities management.
• Proficient in maintaining records and reports.
• Good verbal and written English communication skills.

Responsibilities

• Oversee daily operations and ensure a safe living environment.
• Supervise dormitory personnel and implement staffing plans.
• Conduct regular inspections and ensure hygiene standards.

Skills

Conflict resolution

Interpersonal skills

Communication

Education

GCE ‘O’ Level or N-Level

Certificate in Facilities or Property Management

Tools

Microsoft Office

Job description

Job Responsibilities

1. Dormitory Operations & Resident Management

• Oversee daily operations to ensure a safe, clean, and supportive living environment.
• Act as a key point of contact for residents regarding housing, welfare, and dormitory policies.
• Monitor workers’ movement, conduct site checks, and ensure compliance with all dormitory rules and regulations.
• Maintain and update occupant lists and records accurately at all times.

2. Supervision & Leadership

• Supervise dormitory personnel, including cleaners and operational staff.
• Guide and support team members to ensure effective role performance.
• Implement duty rosters and staffing plans to support smooth dormitory operations.

3. Facility Maintenance & Hygiene Control

• Supervise dormitory upkeep and maintenance activities.
• Conduct regular unit and room inspections to identify safety hazards and ensure hygiene standards are met.
• Ensure prompt rectification of irregularities and address defects reported by clients.

4. Community Engagement & Welfare

• Organize resident meetings, engagement programs, and community-building activities.
• Promote a culture of respect, diversity, and inclusion.
• Educate residents on their rights, responsibilities, and dormitory community standards.

5. Safety, Security & Regulatory Compliance

• Enforce safety and security policies; respond to emergencies and incidents in coordination with relevant personnel.
• Ensure full compliance with FEDA and other dormitory licensing requirements.
• Liaise with government authorities and stakeholders when necessary.

6. Administrative & Financial Responsibilities

• Maintain accurate documentation of dormitory operations, incidents, and occupancy.
• Manage lease agreements, renewals, and monitor rental payment statuses.
• Oversee dormitory budgets and ensure cost-effective use of resources.

Job Requirements:

• Minimum GCE ‘O’ Level or N-Level; Certificate in Facilities or Property Management is preferred
• Minimum 2 years of relevant experience in dormitory operations, facilities management, or people supervision
• Strong conflict resolution and interpersonal skills; able to handle resident issues professionally and tactfully
• Willing to work non-business hours, including weekends and public holidays
• Proficient in Microsoft Office (Word, Excel); able to maintain accurate records and reports
• Good verbal and written communication skills in English
• Positive attitude, responsible, and willing to learn
• Preferably holding security-related training/certificates
• Possess a valid Class 3 driving license – required for patrolling between 3 dormitory sites (all within 5 minutes’ distance)
• Work location: Woodlands Industrial Park
• Able to start work within short notice