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A leading company in the IT sector is seeking an Application Maintenance Specialist to manage daily operations and ensure high availability of domain software. This position requires a Bachelor's degree in computer science and 2-5 years of experience in application maintenance. The ideal candidate will also possess strong problem-solving skills and the ability to adapt to fast-moving technology trends. Additional experience in VMware or Azure and knowledge in Energy management or Micro-Grid will be advantageous.
Responsibilities
· Manage the daily operation, monitoring, and optimization of domain software to ensure high availability and stability.
· Respond to and resolve technical issues within domain application, including troubleshooting and repairs.
· Help applications developed by company go to production
· Provide governance in application maintenance and software deployment
· Coordinate between product, project, customer for product related issues
· Feedback issues to product teams for better product enablement
· Maintaining a professional demeanor with clients and colleagues.
· Build capability as domain SME in both IT and business knowledge. e.g. Energy management/Micro-Grid
· Software deployment and upgrade where necessary
· Write and maintain operational documentation, troubleshooting guides, and related technical materials.
Job Requirement (Must Have Skill)
· Bachelor's degree in computer science or computer engineering or equivalent
· 2-5 years’ experience in Application Maintenance
· Able to handle fast moving technology trend.
Good to Have
· VMware and/or Azure experience will be a big plus.
· Domain experience is a plus (Renewables, Energy management, Micro-Grid)
· Chinese speaking and reading would be a big plus.
Technical / Professional Skills
· Rich experience on database ( Mysql, Redis, TSDB, etc.)
· Hands-on experience on Linux commands, web debugging skills and issue investigation
Non-Technical / Soft Skills
· Open mind to learn new technology and embrace new areas in a fast-growing organization
· Team player with a positive working attitude and the ability to handle tight deadlines.
· Highly versatile and adaptable to changes, able to work independently in a fast-moving environment, and able to cross multiple functions.
· Excellent analytical and creative problem-solving skills.
· Excellent listening and interpersonal skills.
· Take ownership of what you work on. Self-driven and self-esteem as a silo in the O&M and Infrastructure governance structure
Operations mindset, able to balance short-term workaround to resolve production issue vs long-term sustainable resolution