Document Management Assistant (1 Year Contract)

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading provider of document solutions in Singapore is seeking a dedicated individual for document handling, scanning, and processing tasks. You will be responsible for ensuring accurate management of client records, operating scanners, and handling logistic tasks. Candidates should possess good communication skills, a strong administrative background, and attention to detail. This role may require overtime during month-end processing.

Qualifications

• Good written and verbal communication skills in English.
• Basic computer skills required.
• Experience in data entry and strong administrative background.
• Attention to detail and ability to meet deadlines.

Responsibilities

• Handle logistic tasks including unpacking and document preparation.
• Operate high-speed production scanners.
• Perform quality checks on scanned documents.
• Process hardcopy and softcopy applications.
• Ensure timely handling of incoming cases.

Skills

Good written and verbal communication (English)

Basic computer and technical skills

Data entry experience

Attention to detail

Ability to work independently

Job description

Job Summary

Our client is a leading provider of document solutions and digital imaging services, specializing in secure document management, archiving, and workflow processing. You will be responsible for document handling, scanning, indexing, and processing to ensure accurate and timely management of client records and applications.

Responsibilities

• Logistic handling, collection, unpacking of carton boxes
• Manual document preparation for scanning including removing of paper clips, staples, book bindings etc
• Operate high-speed production scanners equipment
• Scan and archive documents including archival of original hardcopy documents
• Document Quality Checking of Scanning and Indexing and final output
• Check if there are any double feeding between the rollers, remove paper jam and perform simple cleaning of rollers
• Document reassembly (including rebinding), Packing, labelling, delivery and return of carton boxes
• Arrange disposal of carton boxes as required
• Processing of hardcopy applications according to systems provided
• Processing of softcopy applications received from different internal channels & processing it into systems provided
• Giro forms processing (Hardcopy & Softcopy)
• CRM cases processing for renewal & letter notice to client’s customer & client’s agency partners
• Ensuring incoming cases are handled on time and accurately (via Email & inhouse system)

Requirements

• Good written and verbal communication (English)
• Basic computer and technical skills
• Data entry experience and strong admin background
• An understanding of priorities and the ability to meet services datelines
• Ability to assume responsibility for assigned daily + (Ad hoc) tasks and to achieve daily target
• Attention to detail
• Ability to work independently or in a team environment
• Able to work overtime during month end (if required)
• Prior relevant industrial experience is an added advantage

We are an equal opportunities employer and welcome applications from all qualified candidates.