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A leading technology service provider in Singapore is seeking a DJI Technician to diagnose, repair, and maintain DJI drones and accessories. The role involves providing technical support to customers and ensuring high satisfaction. Candidates should have a technical diploma in electronics or mechatronics, along with strong troubleshooting and soldering skills. This is a full-time position requiring some weekend work.
As a DJI Technician, you will be responsible for diagnosing, repairing, and maintaining DJI drones and accessories. You will also provide technical support to customers to ensure proper usage and high satisfaction.
Diagnose and repair various DJI drones (e.g., Phantom, Mavic, Air, FPV, Mini series) and accessories
Perform routine maintenance, firmware updates, and testing
Conduct pre- and post-repair inspections to ensure proper functionality
Provide technical support and usage guidance to customers
Accurately document repair details and parts usage
Follow DJI service standards and assist with warranty claims
Support demo, training, and after-sales service activities as needed
Working Hours: 6-day work week (must be able to work on weekends)
Location: Vivocity, Singapore
Technical diploma or certificate in electronics, mechatronics, or a related field
Hands-on experience in drone or electronic repairs is a plus
Strong troubleshooting and soldering skills
Good communication and customer service attitude
Able to work independently and collaborate with the retail team
Comfortable using diagnostic tools and basic computer software