Director, Solutions Engineering (SEAK)

HashiCorp, Inc.; Singapore; Remote; USD 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Director of Solutions Engineering to lead a high-performing team across ASEAN and Asia. This role involves driving technical strategy, supporting customer engagement, and fostering a culture of excellence. The ideal candidate will have extensive experience in managing Solutions Engineering teams and a strong technical background in cloud infrastructure.

Qualifications

• 5+ years managing Solutions Engineering teams.
• Experience with DevSecOps and hybrid cloud.

Responsibilities

• Lead a team of Solutions Engineers through the sales cycle.
• Drive technical strategy and elevate customer outcomes.
• Collaborate with sales and cross-functional teams.

Skills

Leadership

Technical Acumen

Communication

Education

Advanced Technical Degree

MBA

Job description

The Solutions Engineering (SE) team serves as the primary technical resource and advocate for HashiCorp’s customers. Through consultative engagement, we uncover business challenges, map them to technical solutions, and help customers realize the full value of our platform. As trusted advisors, SEs play a critical role across the customer lifecycle, from initial discovery to adoption and expansion.

What you’ll do (responsibilities)

As Director of Solutions Engineering, you will lead a team of high-performing SEs through all stages of the sales cycle - from pipeline creation to onboarding, consumption, and renewal. Partnering with Sales Directors, you’ll drive technical strategy, elevate customer outcomes, and ensure the team delivers exceptional technical guidance across ASEAN and Asia.

• Lead and Develop Talent: Hire, mentor, and grow SEs while fostering a culture of technical excellence, collaboration, and continuous learning.
• Define Regional Strategy: Own and execute the technical strategy aligned with sales leadership and pipeline growth goals.
• Support the Customer Lifecycle: Serve as executive sponsor during key engagements to ensure value realization across HashiCorp solutions.
• Champion Technical Communities: Build and lead a strong technical community across APJ to drive advocacy, peer learning, and engagement.
• Drive Cross-Functional Alignment: Collaborate with partners, marketing, technical support, and product engineering to ensure cohesive execution.
• Bridge Product and Market: Provide customer insights and product-market fit feedback to influence product direction and close capability gaps.
• Optimize Operations: Apply systems thinking and data-driven approaches to improve SE workflows, performance, and scalability.
• Shape Strategy: Contribute to regional strategy development and lead high-impact initiatives that support business growth.
• Elevate Customer Needs: Communicate key trends and priorities from the field to internal stakeholders and cross-functional teams.

What you’ll need (basic qualifications)

• 5+ years managing Solutions Engineering teams, preferably in enterprise software, cloud, or infrastructure.
• Regional leadership experience across ASEAN and broader Asia, with a deep understanding of local business and customer dynamics.
• Cross-functional collaboration with marketing, partners, support, and engineering in a go-to-market context.
• Track record of building high-performing teams across multi-country scopes.
• Product and customer insight to relay market feedback to product and engineering teams effectively.
• Community leadership experience in fostering technical user groups or customer ecosystems.
• Proven ability to execute in dynamic, high-growth environments with measurable outcomes.
• Strong technical acumen in DevSecOps, open source, hybrid cloud, infrastructure modernization, and integration points with AI.
• Excellent communication skills with the ability to influence both technical and business audiences.
• Interpersonal and mentorship strength with a people-first leadership mindset.
• Sound judgment and decisiveness in high-impact, strategic scenarios.
• Willingness to travel regionally and internationally as needed.

What's nice to have (preferred qualifications)

• Prior second-line leadership experience, as the scope of the role is expected to expand.
• Experience with HashiCorp tools or similar technology stacks.
• Advanced technical degree; MBA is a plus. #LI-Remote

“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement .”

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Life at HashiCorp

HashiCorp, an IBM company is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

At HashiCorp, an IBM Company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

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