Director - People Partner

Avalara; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Avalara is seeking an experienced People Partner to lead HR initiatives within their Singapore operations. The role involves collaborating with global leadership to foster engagement, drive culture, and develop talent strategies. Candidates should have extensive experience in HR with a focus on transformational leadership and emotional intelligence.

Benefits

Private medical insurance

Paid parental leave

Bonuses eligible

Qualifications

• 15 years of experience in Human Resources.
• Experience in enterprise software (SaaS preferred).
• Ability to thrive in a global, matrixed organization.

Responsibilities

• Partner with leadership to drive engagement and talent development strategies.
• Contribute to organizational design for CCO expansion.
• Coach managers in change management and inclusion.

Skills

Emotional Intelligence

Data Analytics

Coaching/Developing Leadership Teams

Tools

Workday

Job description

What You'll Do

Reporting to the Sr. Director, People and Culture (India), you will collaborate with the global business leadership team of Customer and Compliance Operations (CCO) to develop and implement talent and people programs across the entire employee lifecycle.

You will play a key role in fostering an engaging and inclusive workplace culture while supporting leaders in managing their teams in India. You will include leading the People team for Noida operations.

With expertise in organizational and change management, you will help leaders design scalable, agile teams while championing Avalara's values and success traits. You will blend strategic and hands-on responsibilities, assessing business needs and translating them into impactful initiatives that support the growth and development of employees and leaders.

What Your Responsibilities Will Be

1. Partner with global and local CCO leadership to drive engagement, culture, performance, and talent development strategies that align with business objectives.
2. Contribute to organizational design and transformation as CCO expands, ensuring alignment with Avalara's Go Global strategy for India.
3. Coach and support managers and leaders in navigating change management and fostering an inclusive workplace.
4. Collaborate with business leaders to refine strategies that support growth and evolving business needs.
5. Develop and maintain dashboards and analytics to provide data-driven insights for CCO leaders.
6. Lead a core team of People Partner and HR Generalist supporting CCO teams.
7. Work closely with Talent Acquisition to identify skill gaps, develop succession plans, and build a strong talent pipeline.
8. Drive operational excellence by improving HR processes and leveraging automation where possible to enhance efficiency.
9. Act as a role model for Avalara's success traits, fostering a culture of collaboration, innovation, and continuous learning.

What You'll Need to be Successful

• 15 years of experience in Human Resources, with a focus on skills and impact over years.
• Experience in enterprise software (SaaS preferred) and/or a strong track record of coaching, developing, and influencing leadership teams with emotional intelligence.
• Ability to thrive in a global, matrixed organization.
• Proficiency in data analytics with the ability to translate insights into strategic actions.
• Knowledge of multiple HR disciplines, including compensation, organizational development, employee relations, DEI, talent acquisition, and performance management.
• Familiarity with HRIS platforms, with Workday experience preferred.

How We'll Take Care of You

Total Rewards: In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness: Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive Culture and Diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and organizational culture. We have a total of 8 employee-run resource groups, each with senior leadership and executive sponsorship.

Learn more about our benefits by region here: Avalara North America

About Avalara

We are defining the relationship between tax and tech. With an industry-leading cloud compliance platform, we process nearly 40 billion customer API calls and over 5 million tax returns a year. We are a billion-dollar business, and our growth continues as we aim to be part of every transaction in the world.

We are bright, innovative, and disruptive. Join us, and your career will be too. We are an equal opportunity employer.