Director of Solutions Engineer

IBM Computing; Singapore; On-site; SGD 150,000 - 180,000; Full time

Job summary

A leading technology company located in Singapore is seeking a Director of Solutions Engineering to lead a team focused on driving customer success through technical strategy and execution. This role involves mentoring talent, defining regional strategies, and collaborating with cross-functional teams to optimize operations. The ideal candidate has over 5 years of leadership experience, strong technical acumen in cloud solutions, and a commitment to fostering a high-performance culture.

Qualifications

• 5+ years managing Solutions Engineering teams in enterprise software.
• Experience in ASEAN regional leadership roles with customer dynamics insight.
• Strong technical leadership in dynamic environments.

Responsibilities

• Lead and develop a high-performing Solutions Engineering team.
• Define and execute the technical strategy aligned with sales goals.
• Support customer engagements to ensure realization of value across solutions.

Skills

Leadership

Collaboration

Technical Acumen

Communication

Mentorship

Education

Advanced technical degree or MBA

Tools

HashiCorp tools

DevSecOps

Hybrid cloud technology

Job description

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

The Solutions Engineering (SE) team serves as the primary technical resource and advocate for HashiCorp’s customers. Through consultative engagement, we uncover business challenges, map them to technical solutions, and help customers realize the full value of our platform. As trusted advisors, SEs play a critical role across the customer lifecycle, from initial discovery to adoption and expansion.

As Director of Solutions Engineering, you will lead a team of high-performing SEs through all stages of the sales cycle - from pipeline creation to onboarding, consumption, and renewal. Partnering with Sales Directors, you’ll drive technical strategy, elevate customer outcomes, and ensure the team delivers exceptional technical guidance across ASEAN and Asia.

• Lead and Develop Talent: Hire, mentor, and grow SEs while fostering a culture of technical excellence, collaboration, and continuous learning.

• Define Regional Strategy: Own and execute the technical strategy aligned with sales leadership and pipeline growth goals.

• Support the Customer Lifecycle: Serve as executive sponsor during key engagements to ensure value realization across HashiCorp solutions.

• Champion Technical Communities: Build and lead a strong technical community across APJ to drive advocacy, peer learning, and engagement.

• Drive Cross-Functional Alignment: Collaborate with partners, marketing, technical support, and product engineering to ensure cohesive execution.

• Bridge Product and Market: Provide customer insights and product-market fit feedback to influence product direction and close capability gaps.

• Optimize Operations: Apply systems thinking and data-driven approaches to improve SE workflows, performance, and scalability.

• Shape Strategy: Contribute to regional strategy development and lead high-impact initiatives that support business growth.

• Elevate Customer Needs: Communicate key trends and priorities from the field to internal stakeholders and cross-functional teams.

Required technical and professional expertise

• 5+ years managing Solutions Engineering teams, preferably in enterprise software, cloud, or infrastructure.

• Regional leadership experience across ASEAN and broader Asia, with a deep understanding of local business and customer dynamics.

• Cross-functional collaboration with marketing, partners, support, and engineering in a go-to-market context.

• Track record of building high-performing teams across multi-country scopes.

• Product and customer insight to relay market feedback to product and engineering teams effectively.

• Community leadership experience in fostering technical user groups or customer ecosystems.

• Proven ability to execute in dynamic, high-growth environments with measurable outcomes

• Strong technical acumen in DevSecOps, open source, hybrid cloud, infrastructure modernization, and integration points with AI.

• Excellent communication skills with the ability to influence both technical and business audiences.

• Interpersonal and mentorship strength with a people-first leadership mindset.

• Sound judgment and decisiveness in high-impact, strategic scenarios.

• Willingness to travel regionally and internationally as needed.

Preferred technical and professional experience

• Prior second-line leadership experience, as the scope of the role is expected to expand.

• Experience with HashiCorp tools or similar technology stacks.

• Advanced technical degree; MBA is a plus. #LI-Remote

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.