Director of Marketing Communication (E-commerce)

Acumen Tech Pte. Ltd.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A premium F&B e-commerce company in Singapore is seeking a Director of Marketing Communication to lead marketing initiatives and engage customers across digital platforms. The role involves managing corporate accounts, driving business development, and overseeing sales operations. Interested candidates must have experience in corporate sales, ideally in the food and alcohol sectors, along with strong leadership and communication skills.

Qualifications

• Experience in business development or sales within supermarkets or department stores in Singapore.
• Experience in wholesale sales to hotels and restaurants in food and alcohol.
• Able to lead and motivate a team to achieve sales goals.

Responsibilities

• Manage existing corporate accounts and nurture client relationships.
• Identify and acquire new corporate clients.
• Process sales orders and manage stock levels.
• Handle B2B sales orders and oversee deliveries.
• Prepare quotations and organize proposals tailored to customer needs.
• Oversee client credit collection and invoicing process.
• Address inquiries from corporate communication channels.
• Provide strategic commercial proposals to clients.
• Nurture effective account relationships.
• Conduct ongoing market research.

Skills

Business development

Sales management

Communication skills

Team leadership

Organizational skills

Education

Diploma in Marketing & Business Administration

Job description

Company Description

Miss A'S Handpick Fine Food operates as an e-commerce for retail sales of meat, seafood, and wine. Our mission is to find the best and freshest ingredients, like those used in Singapore's top fine dining restaurants. We're passionate about tracing where our products come from because we believe that outstanding, fresh ingredients should be appreciated by people who value a high-quality lifestyle.

To make sure our ingredients are healthy and delicious, we carefully select them from reliable suppliers and farms that prioritize sustainable, humane farming practices. Acumen Tech Pte Ltd will seek for like-minded individual to join and grow with us and continue to provide the best service to our customers.

Job Description

As the Director of Marketing Communication (E-commerce), you will lead the strategic planning and execution of all marketing and communication initiatives to elevate the brand presence, drive online sales, and strengthen customer engagement across multiple digital platforms. This leadership role plays a critical part in shaping the brand’s identity and accelerating growth in the competitive premium F&B market.

Responsibilities:

1.Account Management:

Effectively manage existing corporate accounts, nurturing relationships and ensuring client satisfaction.
Collaborate with wholesalers/distributors, providing support to achieve sales targets and foster growth.

2.Business Development:

Identify and acquire new corporate clients to enhance market penetration.
Develop innovative business channels, aligning with brand positioning, including collaborations with supermarkets, department stores, hotels, corporations, and retailers.

3.Sales Operations:

Process sales orders efficiently, calculating costs to maintain optimal company margins.
Manage stock levels for Singapore and coordinate timely deliveries.

4.B2B Sales:

Handle B2B sales orders, overseeing warehouse packing, delivery arrangements, and related document preparation.

5.Quotation and Proposal Management:

Independently prepare and submit quotations to clients.
Organize comprehensive proposals tailored to customer needs.

6.Financial Responsibilities:

Oversee client credit collection and manage the overall invoicing process.

7.Communication:

Address inquiries from corporate communication channels, including the company website and social media.

8.Commercial Proposal:

Provide timely and strategic commercial proposals to potential clients.
Proactively identify and engage with new clients aligned with the company's positioning.

9.Relationship Building:

Establish and nurture effective account relationships.

10.Market Research:

Conduct ongoing market research, including proposed assortment, pricing strategies, and merchandising trends.

Requirements/Qualifications:

• Experience in business development or sales, specifically within supermarkets, department stores, and similar establishments in Singapore.

• Experience in corporate and wholesale sales, preferably in field-related sales to hotels and restaurants, in food and alcohol.

• Minimum Diploma in Marketing & Business Administration or equivalent.

• Able to lead, manage & motivate a team meet sales goals.

• Hands-on approach in solving challenges and a good team player.

• Possess excellent organizational, interpersonal and time management skills.

• Strong oral & written communication skills in English and Mandarin to effectively communicate with Mandarin-speaking clients.

Interested candidate please email us at [e-mail]

*Only shortlisted candidates would be notified**