Director of Food and Beverage

Main Responsibilities

• Oversees the business performance of all the Food and Beverage (F&B) outlets and Banquet in line with Annual Business Plan and Budget.

• Has extensive F&B knowledge but strong in specialised authentic Cantonese Cuisine.

• Lead and engage with the Outlet Managers to drive and maximise revenues and profits with excellent customer service and engagement.

• To work closely with the Assistant Director of Marketing and Communications on the market needs and trends to drive business.

• Create and execute plans and promotions to enhance outlets sales and profitability.

• Be accountable and ensure that each F&B outlet and Banquet is managed successfully as an independent profit centre.

• To monitor all costs and recommend measures to control them.

• Keep abreast with new F&B products and concepts to maintain niche and competitiveness.

• Maintain, develop and improve image of all the F&B outlets in terms of customer service, quality of food and beverage and dining ambience.

• Aware of current and future impacts on the business and plans hotel business strategy.

• Seek constant innovative ways to improve business operations and revenue.

• Strives to ensure and establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquires of food, beverage and service.

• Manage staff overall development and well-being

• Ensure that the outlet team projects a warm, professional and welcome image and service levels.

• Ensure the Outlets adhere to the relevant SOPs, including Corporate Governance.

Job Requirements

· Has at least 8 to 10 years relevant experience in Hotel Food and Beverage with a proven track record in similar capacity.

· Specialised in authentic Cantonese Cuisine is essential.

· Self-driven, excellent communication, organisational and leadership skills.

· Strong business and financial acumen to drive revenue.

· Good computer literacy skills

**We regret to inform that only shortlisted candidates would be notified. **