Director, Middle Office Manager

The Bank of New York Mellon; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

The Bank of New York Mellon in Singapore is seeking a Director, Middle Office Manager to oversee a large Middle Office unit across multiple teams handling accounting services for a diverse client base. You will guide net asset valuation, fund performance, expense allocation, and daily trade activity oversight while ensuring compliance with policies and client needs.

Ideal candidates bring 10–15 years in accounting with proven leadership, strong analytical and communication skills, and a track

Qualifications

• Bachelor's degree in finance or the equivalent combination of education and experience is required.
• 10–15 years of relevant accounting experience is required.
• 3 years of management experience is preferred.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Demonstrated ability to manage large teams through subordinate managers and drive achievement of team goals and objectives.

Responsibilities

• Provides oversight for a large unit consisting of multiple teams of Middle Office staff responsible for accounting services for a broad, diverse, and complex set of assigned clients.
• Oversees key activities including determining net asset values, calculating fund performance, allocating expenses, preparing reports, delegation and oversight of daily trade activity processing, incident management, and client engagement.
• Manages team performance, sets functional priorities, and allocates work across teams to ensure delivery excellence and alignment with client needs.
• Develops, manages, and reviews processes to ensure records are maintained in accordance with departmental policies and procedures, while identifying opportunities to improve implementation requirements.
• Uses advanced communication and problem-solving skills to navigate and resolve complex client or transaction-related issues and ensure client needs are effectively addressed.
• Advises and consults with new clients to understand their needs and requirements, enabling effective team allocation and service strategy development.
• Recruits, directs, motivates, and develops staff, maximizing individual contribution, professional growth, and team effectiveness, including providing critical feedback when needed.
• Leverages advanced expertise in client needs and regulatory requirements to help shape functional strategy, service offerings, and implementation of new policies.

Skills

Leadership

Team management

Analytical skills

Problem-solving

Communication skills

Education

Bachelor's degree in finance

Job description

We7re seeking a future team member for the role of Director, Middle Office Manager to join our Middle Office Operations team. This role is located in Singapore.

In this role, you2ll make an impact in the following ways:

• Provides oversight for a large unit consisting of multiple teams of Middle Office staff responsible for accounting services for a broad, diverse, and complex set of assigned clients.
• Oversees key activities including determining net asset values, calculating fund performance, allocating expenses, preparing reports, delegation and oversight of daily trade activity processing, incident management, and client engagement.
• Manages team performance, sets functional priorities, and allocates work across teams to ensure delivery excellence and alignment with client needs.
• Develops, manages, and reviews processes to ensure records are maintained in accordance with departmental policies and procedures, while identifying opportunities to improve implementation requirements.
• Uses advanced communication and problem-solving skills to navigate and resolve complex client or transaction-related issues and ensure client needs are effectively addressed.
• Advises and consults with new clients to understand their needs and requirements, enabling effective team allocation and service strategy development.
• Recruits, directs, motivates, and develops staff, maximizing individual contribution, professional growth, and team effectiveness, including providing critical feedback when needed.
• Leverages advanced expertise in client needs and regulatory requirements to help shape functional strategy, service offerings, and implementation of new policies.

To be successful in this role, we2re seeking the following:

• Bachelors degree in finance or the equivalent combination of education and experience is required.
• 1015 years of relevant experience in accounting is required.
• 3 years of management experience is preferred.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Demonstrated ability to manage large teams through subordinate managers and drive achievement of team goals and objectives.