Director - IT Run Efficiency ( HL Level 4)

Hapag-Lloyd AG; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading company in the shipping industry is seeking a Director of IT Run Efficiency to oversee cost management within its IT operations in Singapore. This role requires an experienced IT leader focused on transforming traditional operations, fostering innovation, and implementing process efficiencies across global teams. Applicants should possess a strong background in IT operations, business acumen, and leadership skills, contributing to significant cost savings and organizational growth.

Qualifications

• Extensive IT operations experience with large multinational organizations.
• Expertise in business case development.
• Experience with agile operating models.
• Strong business acumen and communication skills.

Responsibilities

• Establish run cost management capabilities and processes.
• Implement ways for continuous cost improvement.
• Achieve annual target cost savings in IT run costs.
• Drive automation of manual tasks.

Skills

IT operations experience

Business case development

Leadership

Analytical skills

Agile operating models

Job description

THE ORGANIZATION

The IT organization is a globally focused shipping and terminal organization. Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize its applications, enabling the digital journey of its customers. The company's strategy depends on a successful digital transformation, building competitive advantage through technology and digitizing interactions with customers and core operational processes.

THE ROLE: DIRECTOR OF IT RUN EFFICIENCY

This role offers a great opportunity to join a large organization undergoing a platform operating model transformation, modernizing its traditional application landscape. An experienced IT leader with a proven track record in managing large IT operations and engineering functions, and driving cost efficiency, will find this role appealing.

Role Overview

Establish a program to manage overall IT Run costs' efficiency, developing practices and workflows across teams to identify cost drivers and continuously improve cost efficiency. Enable teams to innovate with cost-saving ideas, pipeline initiatives supported by business cases, and lead insourcing initiatives. Coordinate with global teams and suppliers to ensure visibility of cost-saving initiatives. Implement automation practices to eliminate manual work and manage the software license and consumption portfolio.

Location and Responsibilities

Based in Chennai, which has recently become one of three global IT hubs for Hapag-Lloyd, this role involves establishing the functional strategy for Run Efficiency and building capabilities in Chennai and other locations. Responsibilities include cost analytics, program management, lean process excellence, automation, and license management.

Responsibilities Breakdown

• Establish run cost management capabilities and processes.
• Implement ways of working for continuous cost improvement.
• Achieve annual target cost savings in IT run costs.
• Generate savings for reinvestment in internal capabilities.
• Build business cases for insourcing services and lead insourcing projects.
• Drive automation of manual tasks.
• Optimize software licensing portfolios.

Stakeholders

IT Leadership, Global Platform Engineering Teams, CFO, IT Operations Teams

Technical Skills

• Extensive IT operations experience with large multinational organizations.
• Expertise in business case development.
• Experience with platform/agile operating models and establishing global IT centers.
• Competent in multiple dimensions of IT engineering.

Business Skills

• Strong business acumen and communication skills.
• Ownership, accountability, analytical skills, and collaborative work style.
• Leadership and team development capabilities.
• Influencing and persuasion skills.
• Experience in shipping or logistics is advantageous.

Personal Profile

• Results-driven with a focus on service quality and cost.
• Proactive in cost reduction, automation, and process efficiency.
• Energetic, motivating, and collaborative.
• Strong interpersonal and leadership skills.
• Independent initiative-taking and results-oriented.

Hapag-Lloyd is committed to diversity and inclusion, with a preference for diverse hiring for this role.