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A leading company in the IT sector is seeking an IT Operations Manager with extensive experience in banking solutions. This role involves managing IT operations across APAC branches, providing technical support, and ensuring compliance with regulatory requirements. Candidates should possess strong leadership skills and a deep understanding of the banking industry's IT needs, alongside relevant qualifications.
Point of contact to manage and support IT operations in a small to mid scale banking solutions.
Perform end of day and start of day operations for operations of all branches in APAC.
Provide helpdesk assistance and end user supports including software, hardware troubleshooting, email administration, internet and LAN’s maintenance.
Maintain Singapore hosted systems and reports as per IT Service Requests.
Maintain IT manuals and procedures related to the systems/BCM as per guidelines issued by the Regulators, Head Office.
Co-ordinate and prepare systems for Annual Disaster Recovery activities as per Business Continuity Management Requirements.
Maintain IT Security devices/ Servers/Other end points as per Group ISO standards and Industry best practices.
Perform vendor evaluation and renewal of IT contracts as per requirements.
Administer Databases and assist to develop and maintain report programme.
To meet the regulatory and head office requirements in timely manner.
Interact on a regular basis and meet their requirements.
Cover the duties of IT department in the absence of any of the IT staff.
Perform any other ad-hoc tasks and projects as assigned by the Head of IT.
Educational Qualifications & Experience
Bachelor degree in IT, Engineering or related discipline and appropriate registration with a recognized professional institutes (e.g. Project Management – PMP).
12 + years relevant experience with 6+ years in leadership role
Banking industry knowledge is highly required in this role to lead the IT operations.
Knowledge of software development life cycle and project life cycle, preferably having experience in AS400 systems.
Good to have experience in setting up small to mid scale financial banking systems on infrastructure side.
Skills
Windows Network Infrastructure
Network Security
Virtualization
Project management
Information Security
AS400 advanced systems
Network infrastructure
Team Leadership
Analytical skills
Management skills
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
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