Director, Innovation & Digital Solutions

Visa; Singapore; Hybrid; SGD 120,000 - 160,000; Full time

Job summary

A leading global payments technology company is seeking an experienced professional to lead product strategy and execution for digital and innovation solutions. The ideal candidate will have a minimum of 12 years in the payments industry, strong eCommerce experience, and exceptional presentation skills. This hybrid role involves collaboration with cross-functional teams and strategic partners to drive growth and build impactful narratives. Competitive compensation and opportunities for personal development are included.

Qualifications

• Minimum 12 years of experience in cards payments industry.
• Strong eCommerce and digital payments experience.
• Proven track record of success in fast-paced environments.

Responsibilities

• Lead product strategy and roadmap for digital and innovation products.
• Manage market research and provide relevant business insights.
• Drive commercialization of digital solutions and support client pitches.

Skills

Client narrative building

Strong presentation skills

Solution-oriented thinking

Digital payments experience

Education

Bachelor's degree in business administration

MBA preferred

Job description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Responsibilities:

• Provide leadership in establishing the strategy, developing the product roadmap and driving the execution with a cross functional team for Visa’s value proposition, digital and innovation products
• Support Country and Market Support Team’s strategies for the market and function including managing alignment between global and regional teams, developing and articulating strategic recommendations, and delivering on all major project milestones
• Manage market research, analysis, and derive market intelligence around digital trends and portfolios to articulate relevant business insights and management considerations on a proactive and timely basis, addressing emerging trends and opportunities related to digital and innovation solutions
• Drive commercialization of digital and innovation solutions to identify leads, support client pitches, maintain pipeline of opportunities, overseeing the implementation process, reporting to senior management on uptake and performance, and working with cross-functional teams to implement and promote products
• Serve as liaison to strategic partners, key clients and stakeholders in support of SG & BN product strategies, programs and objectives
• Manage and meet digital and innovation product business metric performance for SG & BN scorecard
• Lead creation of presentation materials for Visa’s digital and innovation narrative to financial institution, fintech, merchant and acquirer partners, with a view to building strategic and mutually beneficial partnerships through solutioning.
• Support various management events including conferences, major client events, and business reviews – ie Singapore Fintech Festival

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Qualifications

• Minimum 12 years of experience in cards payments industry with strong ecommerce / digital payments experience in relevant markets
• Build strong client narrative to best position our payments and innovation value propositions to external parties
• Season in responding to pitches and strong presentation skills
• Self-starters that are thought leaders with a proven track record of success in fast-paced environments with demanding timelines.
• This will require a candidate with an excellent balance of strategic thinking, business acumen, strong execution skills and leadership and influencing skills.
• Ability to explain complicated/technical solutions in layman terms.
• Excellent in solutioning based on client’s pain points

What will also help:

• Bachelor’s degree in business administration or equivalent (MBA preferred)
• Familiar with Value-based selling methodology with strategic focus on impacting ROI
• Demonstrated leadership and collaboration capabilities across a matrixed organization
• A deep understanding of the Visa business model is a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.