Director, Group Technology Procurement

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say Hello BIG Possibilities.

Be a Part of Something BIG!

Reporting to the Senior Director of Group Category Procurement Technology, the Director, Group Technology Procurement is responsible for leading the IT Infrastructure and Enterprise Software at a Global Category level, and all procurement sourcing relating to it with supplier management and engagements.

With annual spend under management of $60M-80M across Group (including Singtel & Optus), you need to have a deep understanding of IT hardware, infrastructure, software sourcing, and IT services outsourcing, taking charge to consolidate multi-entity opportunities, dealing with competing stakeholder interests and possessing competent negotiation tactics & strategy to optimize technology spend for the Operating Companies (OpCos).

The candidate should also possess strong people management & leadership skills to build a highly engaged team (YVS) and ensure a satisfactory internal customer experience (CSAT) whilst ensuring compliance with policy.

Make an Impact by

Category Management & Sourcing

• Lead the Global Information Technology (IT) category management team to:
• Collate, develop, and drive joint sourcing opportunities and strategies for this IT category for Enterprise, Networks & IT teams across Group OpCos.
• Proactively lead procurement activities (sourcing, negotiation, award, contracting) and engagements for said category across Group OpCos stakeholders as part of the Global Category Procurement team.
• Be fully accountable for technology spend and savings under this category, with a vision of driving scale across geographies prioritizing high impact spend areas.
• Form and take charge of Group regional aggregation by establishing Group Regional Framework Agreements, and where needed, lead price benchmarking for this category.
• Act as point of contact for key business stakeholders in respect of this category.

Governance, Process Improvement, and Procurement Operations

• Enforce governance of procurement policy throughout the procurement cycle.
• Guide training programs and development activities for the development of knowledge base across the broader IT & Networks team, to strengthen the overall capability of our stakeholders on sourcing activities & contractual management.
• Lead & coach the team to identify, champion, and drive continuous improvement relating to policies, supplier relationships, and contracts price lists (& BOQ).

Engagement with Group Networks & IT Executives & Senior Leaderships (SLTs)

• Build strong & regular engagement with Group IT & Networks SLTs for Group OpCos, to align sourcing strategy and key focus areas.
• Lead the team to build strong positive stakeholder relationships and monitor such engagements, while being accountable for Procurement CSAT.
• Plan and execute communications plans to ensure accurate and timely flow of information to internal stakeholders & leaderships.

Leadership Responsibilities of Group IT Category Team

• Coach and guide all members of this Category Management team.
• Provide guidance to local procurement members of Group OpCos.
• Manage the performance and development processes for your team members.
• Support and guide team members to meet their KPIs and career development plans.
• Be a champion role model and cultivate strong Company values (COMMIT) in driving YVS score.

Skills for Success

• Bachelor's Degree with at least 8-10 years of relevant work experience in procurement, Telecom or Technology industry.
• At least 3 years of experience in a procurement leadership role.
• Strong commercial background and business acumen.
• Ability to communicate and present effectively.
• Possess a strategic focus with the ability to analyze, formulate, and implement procurement strategies to reduce costs.
• Ability to contextualize data analytics into actionable sourcing insights.
• Excellent oral & negotiation skills.
• Ability to resolve contractual & commercial disputes.
• Demonstrated capability in project/category management.
• Able to cultivate and develop strong team dynamics.
• Excellent organizational skills, ability to prioritize and manage competing priorities, including suppliers.
• Results-oriented with an attention to detail and accuracy.
• Demonstrates Singtel COMMIT Values.
• Having a coaching mindset and a MUST strong team leader with good interpersonal skills.
• Ability to influence multiple stakeholders from different functions, entities, and priorities to yield optimal outcomes for the OpCos.
• Confidence and competence in leading teams and working beyond defined job scopes and ambiguous situations.
• Good understanding of contractual rights and constructs.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.