Director Digital Services & Innovation (DSI) - [Up to $12K| Cloud Platforms | Services Platform[...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent HR consultancy in Singapore seeks a Director of Digital Services & Innovation. This role involves leading strategic initiatives, managing service innovation, and ensuring operational excellence. The ideal candidate will have at least 10 years of experience in IT services, a relevant degree, and exceptional leadership skills. This position offers a competitive salary range of $10k to $12k.

Qualifications

• 10 years of progressive experience in IT services, system integration, or managed services.
• Familiarity with government procurement processes preferred.

Responsibilities

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms.
• Lead innovation initiatives and ensure new services are commercialized.

Skills

Managed services platforms expertise

Strong leadership skills

Experience in IT services

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field

Job description

Director, Digital Services & Innovation (DSI)

Working Hours: 9am - 6pm (Mon - Fri)

Location: Bedok

Salary: $10k - $12k

Interested applicants can also send your resume to WA: [phone] (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Details Provided By: TAN LEE XIAN Reg No: R24123487, The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

Strategic Leadership & Service Innovation

• Define and execute the DSI strategy in alignment with corporate transformation goals.
• Drive development of internal tools, bots, and automation platforms to increase efficiency and scalability.
• Lead innovation initiatives, ensuring new services (e.g., EUCMaaS, NMaaS, IFMaaS, Cloud Admin, CyberSaaS) are commercialized and adopted.

Technical Delivery & IP Development

• Own technical delivery of managed services, projects, and service IP development.
• Oversee design, deployment, and lifecycle management of UIC proprietary platforms.
• Maintain a central engineering pool to support cross-BU delivery.

Pre-Sales & Customer Engagement

• Partner with Sales & Pre-Sales teams to support GovTech tenders, enterprise bids, and solution design.
• Provide technical leadership in pre-sales presentations, bid defense, and solutioning workshops.
• Ensure seamless post-sales support and knowledge transfer.

Operational Excellence & SLA Execution

• Ensure SLA adherence across all managed services and project engagements.
• Implement robust monitoring, reporting, and chargeback models to support internal and external accountability.
• Manage resources across Power Platform, Cybersecurity, NOC, Automation, and Project Engineering functions.

People & Team Leadership

• Lead and mentor a multi-disciplinary team of engineers, developers, and analysts.
• Build innovation capacity by fostering a culture of collaboration, creativity, and technical excellence.
• Develop talent pipelines and succession planning for sustainable growth.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 10 years of progressive experience in IT services, system integration, or managed services.
• Strong expertise in managed services platforms (EUC, Cloud, Networking, Security).
• Familiarity with government procurement processes (GovTech, IMDA) preferred.