Director Delivery

Nagarro; Singapore; On-site; SGD 150,000 - 300,000; Full time

Job summary

Nagarro, a dynamic Digital Product Engineering company, is seeking an experienced IT leader to drive account growth and manage large-scale delivery programs. The ideal candidate will have a robust background in IT services, strong leadership skills, and a deep understanding of enterprise technologies. This role involves building trusted relationships with clients while fostering a culture of innovation and technical excellence within teams.

Qualifications

• 16+ years of experience in IT services with leadership roles.
• Deep understanding of enterprise technologies and delivery models.
• Experience in verticals like Life Sciences, BFSI, and Healthcare.

Responsibilities

• Drive account growth and deliver complex programs across clients.
• Build trusted advisory relationships with clients and stakeholders.
• Guide teams in adopting modern engineering practices.

Skills

Leadership

Agile

DevOps

Financial Acumen

Communication

Consulting

Client Engagement

Education

Bachelor's or master's degree in Computer Science

Job description

Company Description

We're Nagarro, a Digital Product Engineering company experiencing significant growth! We build products, services, and experiences that inspire, excite, and delight. Our work spans across all devices and digital platforms, with a global presence of over 18,000 experts in 38 countries. Our culture is dynamic and non-hierarchical, and we're seeking talented new colleagues.

Job Description

Requirements:

• Total experience of 16+ years
• Strong and progressive experience in IT services with a leadership role managing multi-million-dollar engagements
• Proven track record in consulting-led delivery, with experience in fixed price, T&M, and managed services models
• Deep understanding of enterprise technologies, software engineering practices, and digital transformation frameworks
• Experience with Agile, DevOps, and hybrid delivery models
• Experience managing multi-vendor and distributed global teams
• Strong business and financial acumen focused on outcomes, ROI, and client value
• Exceptional interpersonal and communication skills to inspire teams and influence stakeholders
• Entrepreneurial spirit with a growth mindset and ambition to lead change
• Experience in verticals such as Life Sciences, BFSI, Retail, Healthcare, or Manufacturing
• Exposure to emerging technologies like AI/ML, Big Data, IoT, or Cloud-native architectures
• Excellent communication skills for engaging with clients and internal teams

Responsibilities:

• Drive account growth through innovation and value-added delivery
• Support pre-sales activities, including RFPs and client workshops
• Promote a consulting mindset within delivery teams
• Own end-to-end delivery of large, complex programs across multiple clients and verticals
• Ensure projects are delivered on time, within scope and budget, with high quality standards
• Translate business objectives into actionable delivery strategies
• Build and maintain trusted advisory relationships with clients and C-level stakeholders
• Identify opportunities for growth and transformation within client accounts
• Own P&L for assigned accounts or business units
• Manage delivery risks, budgets, contracts, and governance
• Drive process improvements and automation to increase efficiency
• Guide teams in adopting modern engineering and delivery practices (Agile, DevOps, Cloud, AI/ML)
• Foster a culture of continuous learning and technical excellence
• Lead, coach, and scale high-performing cross-functional teams globally
• Attract, retain, and develop top talent, cultivating a culture of ownership and collaboration

Qualifications:

• Bachelor's or master's degree in Computer Science, Information Technology, or related field