Director, Commercial Excellence

Panalpina; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DSV - APAC Air & Sea is seeking a Director, Commercial Excellence to lead the regional agenda and accelerate profitable growth across APAC. Reporting to the CCO, APAC Air & Sea, you will oversee three pillars and build a high-performing Commercial Excellence team.

You will collaborate with sales leadership to improve sales effectiveness, strengthen commercial execution and deliver strategic initiatives that support DSV's growth ambitions.

Qualifications

• Experience in Commercial Excellence and Sales Operations.
• Advanced CRM, Power BI, analytics, and data visualization capabilities.
• Proven ability to lead multicultural teams across APAC.

Responsibilities

• Drive Commercial Performance via CPR, POM and Return on Sales.
• Own the Sales Operating Model with CRM discipline and pipeline quality.
• Deliver strategic initiatives and establish performance tracking.
• Lead and develop a high-performing Commercial Excellence organisation.

Skills

Commercial Excellence

Sales Operations

CRM

Power BI

Analytics

Data visualization

Stakeholder management

Leadership APAC

Cross-functional initiatives

Tools

Power BI

Job description

Job Req Number: 124683
Time Type: Full Time

APAC Air & Sea

Help Shape the Commercial Future of DSV's Fastest Growing Region

To support our continued ambitions in Asia Pacific, we are looking for a Director, Commercial Excellence to lead the regional commercial excellence agenda and accelerate profitable growth across APAC.

Reporting to the CCO, APAC Air & Sea, you will lead three pillars:

• Drive Commercial Performance
• Own the Sales Operating Model
• Deliver Strategic Initiatives
• Lead the regional and country CommEx teams

This Is Not a Reporting Role. It Is a Business Performance Role.

This role is about turning data into action, influencing commercial decisions, and driving measurable business results.

You will work closely with sales leadership teams to improve sales effectiveness, strengthen commercial execution, enhance customer experience, and deliver strategic initiatives that support DSV's growth ambitions.

Key Responsibilities

Drive Commercial Performance

• Commercial Performance Report (CPR)
• PipelineOperating Model (POM)
• Return on Sales

Sales Operating Model

• Improve commercial discipline & CRM adoption
• Pipeline quality
• Convert data into actionable commercial insights

Deliver Strategic Initiatives

• Establish performance tracking for strategic initiatives
• Cloud Campaign
• Asian MNC development
• Next Gen Sales

Lead and Develop the Team

• Build a high-performing Commercial Excellence organisation
• Foster a culture of accountability, collaboration, and continuous improvement
• Influence senior stakeholders through insight, data, and commercial acumen

Who We Are Looking For

• Proven experience in Commercial Excellence and Sales Operations
• Strong understanding of air and sea freight forwarding and logistics
• Demonstrated success leading regional, cross-functional initiatives
• Advanced CRM, Power BI, analytics, and data visualisation capabilities
• Strong commercial acumen and understanding of GP drivers
• Exceptional stakeholder management and executive communication skills
• Proven ability to lead multicultural teams across APAC

Ready to make a measurable impact?

If you are passionate about improving performance, challenging the status quo, and helping shape the commercial future of APAC.

Location:Singapore (preferred)Reporting Line:CCO, APAC Air & Sea

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We dont just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.