Director, Client Services Project Management, APAC – Hospitality Solutions

Sabre Airline Solutions Inc.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A global technology firm in travel is seeking a Director of Client Services Project Management for the APAC region. You will lead project delivery and manage implementation teams, ensuring high-quality service. Candidates should have over 15 years of experience in client services or project management, ideally within hospitality or travel tech. This role offers competitive pay and flexible work options.

Benefits

Competitive pay & bonuses

Flexible work options

Comprehensive healthcare

Generous PTO & holidays

Strong retirement plan

Family-friendly benefits

Professional development

Qualifications

• Experience in hospitality, travel technology, or SaaS industries.
• Proven success in leading multi-country implementation teams.
• Strong understanding of APAC hospitality market dynamics.

Responsibilities

• Lead project delivery for the APAC region.
• Manage a team of project managers.
• Develop operational strategies aligned with business goals.

Skills

Client services

Project management

Business leadership

Team management

Stakeholder management

Education

Minimum 15 years of experience in relevant fields

Job description

Director, Client Services Project Management, APAC – Hospitality Solutions page is loaded

Director, Client Services Project Management, APAC – Hospitality Solutions

Apply locations Singapore, Singapore time type Full time posted on Posted Yesterday job requisition id JR106558

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

We are seeking a Director, Client Services Project Management to join our global Hospitality Solutions team, where innovation knows no borders. This team partners with hotels worldwide to deliver advanced technology that powers revenue optimization, distribution and guest-centric digital experiences. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

Your mission is to lead the project delivery organization for the APAC region, overseeing client implementation, enterprise onboarding and program execution. This role demands strategic leadership, operational excellence and a deep understanding of regional hospitality markets. You will ensure scalable, high-quality project delivery while driving customer satisfaction and retention. To be successful, you must be resilient, adaptable, customer-obsessed and deeply collaborative, with a strong bias for action and a drive to deliver measurable outcomes.

Key responsibilities

• Lead the client services project management function across APAC, ensuring successful implementation of Hospitality Solutions products.
• Manage a team of project managers and implementation experts with full HR and budgetary responsibility.
• Develop and drive operational strategies that align with regional business goals and global standards.
• Collaborate with commercial, product and technology teams to influence roadmap priorities and resolve delivery challenges.
• Serve as an executive sponsor and strategic advisor to key hospitality partners across the region.

Qualifications and education requirements

• Minimum 15 years of experience in client services, project management or business leadership within the hospitality, travel technology or SaaS industries.
• Proven success leading multi-country implementation teams in complex, matrixed environments.
• Expertise in customer engagement, team management, budgeting and operational planning.
• Strong understanding of APAC hospitality market dynamics and cultural nuances.
• Excellent communication, stakeholder management and decision-making skills.

Benefits
Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

• Competitive pay & bonuses
• Flexible work options
• Comprehensive healthcare
• Generous PTO & holidays
• Strong retirement plan
• Family-friendly benefits
• Professional development

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.