Director, Category Management

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Primary responsibilities:

1. Provide governance and management of our tail spend solution.
2. Accountable for the tail spend provider performance and providing necessary oversight to our provider of sourcing services – savings delivery, KPI, SLAs, etc.
3. Accountable for delivering savings targets.
4. Engage internal clients to identify and implement recommended changes and enhancements to improve user experience.
5. Manage and mitigate risks associated with the tail spend provider relationship while strategically driving the vendor’s performance and identifying cost savings opportunities.
6. Oversee the transition of services to tail spend solution partner and ongoing relationship management.
7. Interface and influence various senior level stakeholders and leaders within the organization.
8. Maintain deep expertise of operations that are being outsourced to the tail spend provider and develop effective solutions to both operational and contractual problems.
9. Oversee the coordination and incorporation of category strategies and playbooks in partnership with Sourcing and Procurement teams and tail spend solution.
10. Build and maintain excellent relationships with internal clients and colleagues at all levels.
11. Point of escalation and business / provider liaison for issues.
12. The Tail Spend Sourcing Program Manager will collaborate closely with the Category Strategy Leads, Site/Regional Procurement and Purchase-Pay-Pay Shared Services colleagues to enable an end-to-end procurement process.

Required Experience:

1. Bachelor’s Degree required, preferably in a technical major or business concentration.
2. 5 years indirect sourcing, procurement or category management.
3. Global / regional work experience across multiple category teams, site procurement and P2P shared services.
4. Highly proficient in analytics, negotiations, program management and communications.

Preferred Experience:

1. 5+ years of tail spend management expertise.
2. 5+ years working at a firm that provides Tail Spend solution.
3. Vendor management.
4. Procurement Operations / P2P.
5. MBA.

Location: Singapore / Remote

Skills:

1. Strong influencing and persuasion skills.
2. Effective change management skills.
3. Process Creation.
4. Supplier Management.
5. Vendor Negotiation.
6. Supplier Evaluation.
7. Contract Review.
8. Supplier Relationship Management.
9. Indirect Purchasing.
10. Global Sourcing.
11. Category Management.
12. Business Requirements.
13. Relationship management.
14. Business Process Outsourcing.
15. Tail Spend.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.