Director/ Assistant Director, Leasing (Retail Design, Operations and Fit-Out)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 80,000 - 150,000; Full time

Job summary

An established industry player in Singapore's vibrant retail landscape is seeking a strategic leader for the role of Assistant Director or Director, Retail Delivery. This pivotal position involves overseeing the end-to-end fit-out and delivery of retail tenancies, ensuring high-quality execution in a dynamic environment. The ideal candidate will have extensive experience in managing luxury retail projects and a deep understanding of the regulatory landscape. Join a forward-thinking company that values innovation and excellence, and contribute to shaping the future of retail in a premium mixed-use development.

Qualifications

• 12+ years in retail fit-out or project delivery, with leadership experience.
• Strong understanding of Singapore's regulatory landscape.

Responsibilities

• Oversee retail fit-out and delivery processes from planning to execution.
• Coordinate with tenants and stakeholders to ensure timely project delivery.

Skills

Retail Fit-Out Management

Stakeholder Management

Project Delivery

MEP Systems Knowledge

Leadership

Analytical Skills

Education

Bachelor's Degree in Project Management or related field

Tools

Delivery Tracking Systems

Job description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job description:

We are seeking a strategic and solutions-oriented Assistant Director or Director, Retail Delivery to oversee the end-to-end fit-out and delivery of retail tenancies beginning with retail planning, lease execution through to store opening. You will serve as the senior point of accountability for planning, coordination, feasibility review, and timely handover of tenant spaces within a mixed-use or premium retail development.

This leadership role is ideal for professionals with experience delivering high-density retail precincts, including luxury tenants, flagship concepts, and mixed-use commercial environments. The role also includes overseeing day-to-day retail delivery operations and contributing to the long-term planning for the upcoming Waterfront retail precinct.

Key Responsibilities:

• Tenant Coordination: Interface with tenants to understand and confirm MEP, layout, and operational requirements. Translate these into deliverable scopes in alignment with mall standards.
• Feasibility & Compliance: Assess proposed layout and services changes for technical viability, structural limitations, and authority requirements (e.g., BCA, SCDF).
• Design & Submission Management: Work with architects and consultants to review designs, prepare submission packages, and facilitate timely approvals.
• Project Planning: Prepare fit-out timelines, cost estimates, and risk assessments to align with leasing milestones and opening targets.
• Execution Oversight: Lead coordination with contractors and vendors to deliver high-quality tenant spaces on time and within budget. Monitor fit-out progress and ensure safety, quality, and mall requirements are met.
• Handover & Authority Clearances: Facilitate inspections and secure Temporary Occupation Permit (TOP), CSC, or relevant authority sign-offs ahead of handover.
• Stakeholder Management: Liaise closely with internal departments (Projects, Building Enhancement Team (BET), FME, Estates, etc) and external stakeholders (tenants, consultants, regulators) to maintain alignment and resolve issues proactively.
• Day-to-Day Operations: Oversee operational aspects of existing portfolio of tenants to ensure seamless coordination within live mall environments.
• Retail Master Planning: Contribute to the strategic planning and feasibility assessment for future retail phases, particularly the Waterfront development. Collaborate with Projects and leasing teams to shape MEP provisioning, retail mix strategies, layout optimization, and delivery frameworks for long-term asset positioning. Develop recommendations for risk mitigation and opportunity implementation strategies.

Requirements:

• Minimum 12 years of retail fit-out, tenant coordination, or project delivery experience, including at least 3 years in leadership capacity.
• Strong track record managing luxury and flagship brand delivery.
• Deep understanding of Singapore's regulatory landscape (BCA, SCDF, URA).
• Demonstrated expertise in MEP systems, retail tenancy guidelines, and cold shell-to-trade delivery processes.
• Experience in live mall environments managing day-to-day delivery logistics and stakeholder expectations.
• Strong analytical skills with experience in long-term planning and concept-to-execution cycles for large-scale retail developments.
• Excellent leadership, stakeholder management, and conflict resolution skills.
• Ability to lead cross-functional teams and balance strategic priorities with day-to-day execution.

Bonus Experience (Preferred):

• Background in landlord-side development management (ie new build).
• Exposure to high-profile projects or equivalent large-scale retail assets.
• Experience managing delivery tracking systems or digital fit-out approval workflows.