Digital Transformation & Business Lead (up to $20K)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading company seeks an Intelligence & Capabilities Senior Manager to enhance enterprise capabilities and digital initiatives. This pivotal role involves leading teams to innovate customer experiences and align technology solutions with business needs, requiring a strong managerial background in digital transformation.

Qualifications

• Minimum five years in management roles related to business functions or IT consulting.
• Experience with cross-functional/global teams.
• Strong understanding of Marketing, Finance, and Supply Chain.

Responsibilities

• Drive the digitization of the UI Brand Scalers program.
• Develop front-end D2C digital experiences and customer segmentation.
• Oversee project planning, resource allocation, and timely delivery.

Skills

Design Thinking

Agile

Change Management

Product Development

Data Analytics

Education

Bachelor’s degree in relevant fields

MBA preferred

Tools

Salesforce

Power BI

Tableau

Microsoft Office

Jira

Confluence

Job description

We are looking for an Intelligence & Capabilities Senior Manager to drive the evolution of our enterprise capabilities and digital initiatives across global premium and heritage brands. In this role, you will lead cross-functional teams to transform customer experiences, streamline operations, and enable innovation at scale.

You will play a pivotal role in aligning business needs with technology solutions—leading strategy, execution, and continuous improvement across digital platforms and core business processes. This is a high-impact leadership role requiring a blend of business acumen, systems thinking, and hands-on program management expertise.

Key Responsibilities:

1. Drive the digitization of the UI Brand Scalers program – Lead and develop initiatives to seed and incubate niche, premium, and heritage brands worldwide under this program.
2. Develop front-end D2C digital experiences, customer segmentation, service, and voice of customer capabilities.
3. Manage backend orchestration of Planning, Order to Cash, and Financial Value creation platforms for the Brand Scalers program.
4. Lead & manage the team of business analysts, providing mentorship, guidance, and direction to ensure high-quality work and timely delivery.
5. Business-Capabilities Alignment: Develop and maintain relationships with stakeholders to understand challenges, goals, and technology needs.
6. Technology Strategy: Develop strategies to leverage user experience improvements, process automation, data analytics, AI, and emerging technologies.
7. Continuous Improvement and Innovation: Explore new solutions to enhance efficiency, reduce costs, and improve customer service.
8. Requirements Gathering and Analysis: Facilitate sessions to elicit and document business requirements, translating them into technical specifications.
9. Project Management: Oversee project planning, resource allocation, risk management, and timely delivery.
10. Partners, Platforms, & Vendor Management: Collaborate with vendors to assess and select appropriate solutions.
11. Change Management and User Adoption: Promote user adoption and ensure effective training.
12. Data Governance and Security: Implement measures to protect data and ensure compliance.
13. Performance Metrics and KPIs: Establish and monitor KPIs to assess initiative success.

Experience & Qualifications:

• Minimum five years in management roles related to business functions, digital transformation, or IT consulting.
• Proficiency in Design Thinking, Agile, Change Management, and Product Development.
• Experience in business partnering or project management with cross-functional/global teams.
• Bachelor’s degree in relevant fields; MBA preferred.
• Strong understanding of Marketing, Finance, Supply Chain, and core business processes.
• Knowledge of data modeling, process modeling, and business process improvement techniques.
• Experience managing vendor relationships and negotiations.
• Familiarity with change management methodologies like Kotter, ADKAR, Nudge.

Software Skills:

• Experience with Salesforce, Anaplan, Kinaxis, Power Platform, Power BI, Tableau, Alteryx, Data Lake, Microsoft Office, Jira, Confluence, Figma, Teams, SharePoint.

Network & Additional Skills:

• UI leadership team, capabilities team, business stakeholders, vendors, developers, architects, third-party vendors.
• Optional: programming, database design, data analytics, UX design skills.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Derrick Tiew Yong Han EA Registration No. R1877971

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