We are looking for an Intelligence & Capabilities Senior Manager to drive the evolution of our enterprise capabilities and digital initiatives across global premium and heritage brands. In this role, you will lead cross-functional teams to transform customer experiences, streamline operations, and enable innovation at scale.
You will play a pivotal role in aligning business needs with technology solutions—leading strategy, execution, and continuous improvement across digital platforms and core business processes. This is a high-impact leadership role requiring a blend of business acumen, systems thinking, and hands-on program management expertise.
Responsibilities include:
- Drive the digitization of the UI Brand Scalers program – Lead and develop initiatives to seed and incubate niche, premium, and heritage brands worldwide under this unique program.
- Develop front-end D2C digital experiences, customer segmentation, service, and voice of customer capabilities.
- Oversee backend orchestration of Planning, Order to Cash, and Financial Value creation platforms for the Brand Scalers program.
- Manage and mentor the team of business analysts to ensure high-quality work and timely delivery.
- Align business capabilities by developing strong relationships with stakeholders to understand challenges, goals, and technology needs.
- Develop technology strategy by identifying opportunities for UX, automation, data analytics, AI, and emerging technologies.
- Promote continuous improvement and innovation, establishing best practices and standards.
- Coordinate requirements gathering, analysis, and translate these into technical specifications.
- Oversee project management activities to ensure timely and within-budget delivery.
- Collaborate with vendors and partners to assess and select suitable solutions.
- Lead change management initiatives and promote user adoption.
- Implement data governance and security measures in collaboration with relevant teams.
- Establish and monitor KPIs to measure success of initiatives.
Experience & Qualifications:
- Minimum five years in management roles related to business functions, digital transformation, or IT consulting.
- Proficiency in Design Thinking, Agile, Change Management, and Product development.
- Experience in cross-functional/global team management and delivering technological products.
- Bachelor’s degree in business, IT, computer science, or related; MBA preferred.
- Strong understanding of Marketing, Finance, Supply Chain, and core business processes.
- Knowledge of data modeling, process improvement, and vendor management.
Software Skills:
- Experience with Salesforce, Anaplan, Kinaxis, Power Platform, Power BI, Tableau, Alteryx, Data Lake, Microsoft Suite, Jira, Confluence, Figma, Teams, SharePoint.
Network & Additional Skills:
- Connections within UI leadership, capabilities teams, stakeholders, vendors, and developers.
- Optional skills: programming, database design, data analytics, UX design.
Interested candidates may apply through our application system. We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Derrick Tiew Yong Han EA Registration No. R1877971
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