Digital Systems & CRM Specialist #Automobile #CRM #NJH

Recruit Express Pte Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a Digital Systems & CRM Specialist to enhance their Sales360 system and manage email marketing campaigns. Candidates should have a degree, 2-3 years of digital marketing experience, and be proficient in CRM platforms. This opportunity offers a dynamic work environment focused on performance marketing and customer experience enhancement.

Qualifications

• Minimum 2-3 years in digital marketing or systems.
• Strong written and verbal communication skills.
• Ability to manage multiple projects concurrently.

Responsibilities

• Enhance and support the Sales360 system.
• Plan and execute email marketing campaigns.
• Compile and report digital metrics.

Skills

Digital marketing expertise

CRM platform knowledge

Data analytics

Attention to detail

Project management

Education

Degree in relevant field

Tools

Salesforce

ActiveCampaign

MS Office

Job description

Digital Systems & CRM Specialist #Automobile #CRM #NJH

Key Responsibilities

• Enhance and support our Sales360 system (digital retail experience and CRM platform) across the group. Collaborate with users and developers to deliver best-in-class experience and features, provide user training and process documentation, manage internal inquiries.
• Plan and execute email marketing campaigns with centralised databases, including segmentation and automation
• Manage and maintain the centralised databases across various platforms, including the accurate and timely data transfer from the principal systems (e.g. Salesforce)
• Manage and execute the expansion of structured and effective CRM programmes
• Leverage data analytics across all platforms to enhance customer and user experiences
• Develop quarterly customer profiles for brand marketing teams to identify trends and opportunities
• Compile and report weekly, monthly and quarterly digital metrics (e.g. digital performance, conversions, social media activities), market audits, industry trends and media effectiveness
• Prepare monthly online (Google) brand satisfaction levels and share of voice across brands and market segments

The Requisite:

• Minimum Degree qualifications with 2 – 3 years in digital marketing or systems with proven track records of performance marketing experience
• Meticulous with excellent attention to details
• Able to excel under pressure with the ability to manage concurrently projects and multiple deadlines
• Highly organised and analytical
• Strong written and verbal communication
• Result-oriented problem solver and team-player
• Willingness to learn and excel
• Proficient in CRM and Marketing Platforms (e.g. ActiveCampaign, SalesForce, etc.) and MS Office application
• Passionate about all things digital: eager to learn and try new digital marketing technologies and methodologies

Working hours: 8.30am to 6.00pm

Interest applicants, pls email updated resume to [e-mail]