Digital Program Manager (Lead – Enterprise Wide Digital Program)

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading project management firm in Singapore is seeking a Program Manager to lead digital transformation initiatives. This role involves overseeing program planning, budgeting, and stakeholder management, with a focus on delivering large-scale programs effectively. Candidates should have 8+ years of relevant experience, strong leadership capabilities, and proficiency in project management tools.

Qualifications

• 8+ years of experience in digital project/program management.
• At least 3 years managing large-scale digital transformation programs.
• Experience working in hybrid environments.

Responsibilities

• Lead the initiation phase of the digital program.
• Oversee all program workstreams and ensure timely delivery.
• Serve as the key liaison between stakeholders.

Skills

Leadership

Stakeholder management

Budgeting and financial management

Agile methodologies

Technical proficiency in project management tools

Education

Bachelor’s degree in Computer Science, IT, Business Administration

Master’s degree or MBA

Tools

MS Project

JIRA

Confluence

Power BI

Job description

Responsibilities:

Program Initiation & Strategy

• Lead the initiation phase of the digital program: define business case, strategic objectives, scope, KPIs, and success criteria.
• Perform stakeholder analysis and develop engagement plans across departments.

Program Planning & Design

• Develop and maintain the integrated program plan, including project timelines, milestones, dependencies, and resource allocation.
• Define the program management framework (agile, hybrid, or waterfall depending on context).

Budgeting & Financial Management

• Develop multi-year program budgets and secure necessary approvals from Finance and executive stakeholders.
• Ensure financial controls and reporting are in place for ongoing budget transparency.

Resourcing & Team Leadership

• Define resource needs (internal and vendor/partner), including skillsets required across projects.
• Lead, mentor, and support cross-functional project managers and delivery teams.

Execution & Delivery Oversight

• Oversee all program workstreams and ensure projects are delivered on time, within scope, and within budget.
• Regularly review project status, risks, and performance metrics; ensure timely escalation and mitigation.

Stakeholder & Change Management

• Serve as the key liaison between business leaders, technology teams, vendors, and external partners.
• Support change management planning and execution to ensure adoption and sustainability of digital solutions.

Quality Assurance & Continuous Improvement

• Ensure that project deliverables meet quality standards and user expectations.
• Ensure compliance with organizational standards, security, and regulatory requirements

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Master’s degree or MBA is a plus.
• Certification in Program/Project Management (e.g., PgMP, PMP, PRINCE2, MSP) is preferred
• Agile or SAFe certification is preferred
• 8+ years of experience in digital project/program management, with at least 3 years managing large-scale digital transformation programs.
• Proven track record of delivering multi-year programs with complex interdependencies across multiple departments.
• Experience working in hybrid environments (mix of agile and waterfall), involving both IT and business-led initiatives.
• Strong background in budget ownership ($M-level programs), resource planning, and stakeholder management.

Technical & Business Skills

• Deep understanding of enterprise IT systems, digital platforms (e.g., ERP, CRM, cloud solutions), data analytics, and emerging technologies.
• Strong business acumen to align technology initiatives with organizational objectives.
• Excellent leadership, negotiation, and interpersonal skills to influence senior stakeholders and manage cross-functional teams.
• Strong command of project management tools (e.g., MS Project, JIRA, Smartsheet, Confluence, Power BI).