Digital Marketing Manager

OOm PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

OOm PTE LTD is seeking an Account Manager based in Singapore to drive account retention and growth. This role includes managing client relationships and delivering high-quality account servicing. Candidates should have 2-4 years of experience in media or online marketing, excellent communication skills, and familiarity with tools like Google Ads and Google Analytics. A sales-driven mindset and the ability to thrive in a fast-paced environment are essential. This position involves working closely with clients to ensure their marketing objectives are met.

Qualifications

• 2-4 years of experience in related field required.
• Sales driven and comfortable in achieving renewal revenue growth.
• Strong passion for Media/Online Marketing solutions.

Responsibilities

• Account management to retain and grow the portfolio.
• Act as the single point of contact between client and agency.
• Attend campaign briefs with clients.
• Understand clients' business/brand for recommendations.
• Maintain and strengthen client relationships.
• Day-to-day management of clients' campaigns.
• Liaise with internal departments for campaign tasks.
• Review initiatives to improve campaign performance.
• Generate reports for clients' campaigns.

Skills

Sales driven

Excellent writing skills

Verbal communication skills

Understanding customer needs

Innovative solutions delivery

Knowledge of ad platforms

Experience in Media/Online Marketing

Ability to work in fast-paced environment

Tools

Google Ads

Google Tag Manager

Google Analytics

Facebook Pixels/Ad Manager

Job description

The Account Manager is responsible for retention and growth of accounts assigned to them. This includes strengthening of existing relationship with existing clients. This role will work closely with the other departments to delivery high standard of account servicing and excellent client experience with the agency.

Job Responsibilities:

• Account management to retain and grow the portfolio in order to achieve the renewal revenue target set for the year
• Act as the single point of contact between client and agency
• Attend campaign brief with clients
• To understand clients’ business/brand to provide recommendation in digital marketing solutions to achieve marketing objectives
• Maintain and strengthen relationship with existing clients assigned through regular contact via phone, email or face to face meeting
• Day-to-day management of clients’ campaign
• Liaise with internal departments to deliver task necessary for the campaigns
• Review and raise initiatives to improve clients’ digital campaign performance
• Generate reports for client’s campaigns

We’re looking for you if you have…

• At least 2 years – 4 years of working experience in the related field is required for this position.
• Needs to be sales driven and comfortable in achieving renewal revenue growth
• Excellent writing skills and verbal communication skills
• Strong passion in Media/Online Marketing solutions
• Experience in understanding needs of customers and delivering innovative solutions
• Knowledge of ad platforms and management tools including but not limited to Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager preferred
• Google Ads Certified will be advantageous
• Prior Agency experience on client management will be strongly preferred
• Knowledge transfer and sharing among team members
• Ability to work in a fast-paced environment