Digital Marketing Executive (Client Servicing)

Craft Creative; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A top digital marketing agency in Singapore is seeking a Digital Marketing Executive to manage client relationships and deliver successful strategies without cold calling. Ideal for candidates skilled in organization and communication, particularly in English and Mandarin. This role provides leads and requires no prior experience. Join a dynamic team focused on growth and client satisfaction.

Qualifications

• Strong organizational skills to handle multiple client accounts.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in verbal and written communication skills in both English and Mandarin.

Responsibilities

• Build long-term client relationships and manage expectations.
• Be the main point of contact for clients with regular communication.
• Plan and execute digital marketing strategies aligned with client goals.
• Monitor performance data and offer actionable insights.
• Write compelling ad copies for engagement.
• Stay updated on digital marketing trends.
• Ensure projects meet deadlines.
• Coordinate with creative and content teams.
• Manage client feedback and implement changes.

Skills

Organizational skills

Verbal communication in English

Written communication in English

Verbal communication in Mandarin

Job description

Digital Marketing Executive (Client servicing)

• Work with a Top-tier Agency - TikTok Gold Partner and Meta Business Partner

We are a top digital agency working closely with TikTok and Meta as a TikTok Gold Partner and Meta Business Partner. Trusted by some of the most dynamic brands in the region, we are looking for a results-driven Account Manager to join our elite team and help clients grow through powerful campaign strategies. All leads are provided, no cold calling required.

This role is ideal for candidates with experience in digital marketing sales, media agencies, or client servicing in performance-based environments.

Key Responsibilities:

• Build long-term client relationships, manage expectations, and ensure successful onboarding and delivery.

• Be the main point of contact for clients, ensuring regular and clear communication.

• Work with our team to plan and execute digital marketing strategies aligned with client goals.

• Monitor and share performance data with clients, offering actionable insights.

• Write compelling ad copies that capture attention and drive engagement.

• Stay updated on digital marketing trends to guide clients effectively.

• Ensure projects meet deadlines and match client expectations.

• Coordinate with creative and content teams to align on project tasks.

• Manage client feedback and implement necessary changes promptly.

Requirements

• No prior experience required.

• Strong organizational skills to handle multiple client accounts.

• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Proficiency in verbal and written communication skills in both English and Mandarin. (Mandarin is essential to handle Chinese-speaking clients.)

• Professional, driven, and capable of managing high-value clients