Digital Engineer

KONE PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

KONE PTE LTD is seeking a Networking Specialist to manage digital solutions and handle all networking-related queries. This role requires a Diploma in Engineering and a customer service mindset, along with the ability to travel across SEA countries. The candidate will learn about KONE products while providing solutions and ensuring customer satisfaction, making it an excellent opportunity for professional growth in a dynamic environment.

Benefits

Career progression opportunities

Comprehensive learning and development programs

Lively working environment

Qualifications

• Required to travel to SEA countries on Digital Solutions.
• Adept in handling all kinds of networking-related products.
• Familiar with Cyber security regulations and standards.
• Ability to learn and troubleshoot KONE Elink products.

Responsibilities

• Provide answers to all the networking-related queries from customers.
• Attend customer meetings on IT-related queries.
• Liaise globally for software updates and handle hyper care faults.

Skills

IT literacy

Customer service mindset

Knowledge of KONE and/or non-KONE products

Flexibility

Diploma in Engineering

Willing to travel

Education

Diploma in Engineering or other relevant field

Job description

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies. At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

What will you be doing?

• Required to travel to SEA countries on Digital Solutions. (If required).
• Able to handle all kind of networking related products in/out of KONE.
• To be able to provide answers to all the networking related quarries from customer.
• To be fluent in Cyber security regulations and standards.
• To attend customer meeting on IT related quarries.
• To learn on KONE Elink products and install/commissioning at sites.
• To be familiar with access control devices and its interfaces.
• To learn about DCS, Turnstile and KONE LANE and troubleshoot on site.
• Liaise with global for latest software updates for the digital products.
• Take care of hyper care faults and work with OM for the resolutions.
• To run report from Elink whenever customer ask for it.
• Work with vendors on different interfaces like BMS, Card access with the lifts.
• Prior experience in API environment will be added advantage.
• To learn LCE/KCE controller and its interfaces.
• To work closely with all the THD engineers’ team.
• To proactively provide solutions for those outdated products.
• To follow up on API card Access renewal from global side.

Are you the one?

• Specialist: Diploma in Engineering or other relevant field
• IT literacy
• Willing to travel
• Flexibility
• Knowledge of KONE and/or non-KONE products
• Customer service mindset

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!