Digital Communications & Platforms Strategist

Nanyang Technological University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTU Singapore's School of Physical and Mathematical Sciences (SPMS) seeks a Senior Executive, Digital Communications & Operations to support communications across digital platforms, content, branding, media production and operations.

You will work with internal stakeholders and external partners to plan and deliver communications, maintain digital assets, coordinate projects, and contribute to continuous improvement of processes.

Qualifications

• Diploma or Bachelor’s degree in Communications, Marketing, Digital Media, Design, Information Technology or related field.
• At least 1 to 2 years of relevant work experience in corporate communications, digital media operations or marketing coordination.
• Fundamental skills in photography and media production, including DSLR/mirrorless camera operation and basic photo/video editing using tools such as Adobe Creative Cloud, Canva or Photoshop.
• Familiarity with content management systems and digital publishing platforms, such as WordPress or similar CMS platforms.
• Familiarity with web and social media analytics tools, such as Google Analytics or Meta Business Suite, and exposure to AI-enabled tools or workflows.
• Meticulous, responsible and able to work independently as well as collaboratively in a team.

Responsibilities

• Support communications requests, workflows and operational processes across the School.
• Coordinate with internal stakeholders to support timely and effective communications planning and delivery.
• Maintain organised digital assets and communications resources.
• Develop and maintain digital and visual communications assets.
• Support branding and communications projects in accordance with NTU guidelines.
• Support photography, video and other media production for School activities and events.
• Prepare and adapt content for relevant communications channels.
• Support timely publishing and maintenance of digital communications content.
• Coordinate with external agencies, suppliers and service providers.
• Support communications campaigns, projects and promotional initiatives.
• Track project timelines, deliverables and follow-up actions.
• Support the monitoring and reporting of digital communications performance.
• Use digital tools and analytics to support communications planning and engagement.
• Explore appropriate digital and AI-enabled tools to improve communications processes and productivity.

Skills

Photography & media production

CMS platforms

Web analytics tools

Digital collaboration

Independent & team work

Education

Diploma or Bachelor’s in Communications/Marketing/Digital Media/Design/IT

Tools

WordPress

Adobe Creative Cloud

Canva

Photoshop

Google Analytics

Meta Business Suite

Job description

NTU Singapore's School of Physical and Mathematical Sciences (SPMS) seeks a Senior Executive, Digital Communications & Operations to support communications across digital platforms, content, branding, media production and operations.

You will work with internal stakeholders and external partners to plan and deliver communications, maintain digital assets, coordinate projects, and contribute to continuous improvement of processes.