Digital Business Analyst (WOG) - A26217

Activate Interactive; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Fun working environment

Employee Wellness Program

GovTech projects experience

Structured development framework / SHr

Job summary

Activate Interactive Pte Ltd is seeking a Digital Business Analyst to support GovTech projects and drive digital initiatives for MFA. The role involves coordinating with multiple stakeholders, eliting business needs, and producing user stories, technical specs, and acceptance criteria.

We offer a 24-month fixed-term contract, a structured development framework, and opportunities to work on Singapore Government Agency projects.

Qualifications

• Diploma or Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering, or a related discipline.
• At least 5 years of relevant IT business analysis experience.
• Experience in at least two full software/product development cycles, preferably using Agile.

Responsibilities

• Partner with GovTech onsite team to support BA and digital initiatives.
• Elicit citizen and business needs using human-centred methods and develop business cases.
• Develop user stories, specifications, and acceptance criteria with GovTech/MFA projects.
• Evaluate technologies aligned with SG Tech Stack and choice of Agile/Waterfall methods.

Skills

Business Analysis

Agile Methodologies

Stakeholder Communication

Requirements Elicitation

Documentation

Education

Bachelor's or Diploma in Computer Science/IT/Engineering

Job description

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost‑effective, and impactful end‑to‑end application development, such as mobile and web applications, and cloud technology that removes technical roadblocks and increases business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

This is a 24 months fixed term contract role.

What will you do?

• The Digital Business Analyst will partner with the GovTech onsite team to support both business‑as‑usual responsibilities and new digital initiatives. The DBA will assist in coordinating digital solutions driven by MFA and work with stakeholders to support the deployment of these solutions across multiple projects.
• The DBA will partner with business teams to elicit citizen and business needs through human‑centric, visual methods such as service journeys, and develop appropriate business cases. The role involves working with GovTech and MFA project teams to develop user stories, functional and technical specifications, and acceptance criteria.
• The DBA will evaluate and recommend suitable technologies in alignment with GovTech's technology directions, including cloud‑based solutions, enterprise architecture, modernization of legacy systems, and adoption of the SG Tech Stack. The role also requires identifying and adopting appropriate development methodologies — whether Agile or Waterfall — across outsourced, co‑sourced, or in‑house development environments.
• Further responsibilities include ensuring system and product readiness for smooth deployment and operations, analyzing the impact of requested changes, proposing improvements to address evolving business needs, and supporting the CIO in identifying new opportunities for MFA's digital transformation.

Requirements

• Diploma or Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering, or a related discipline.
• At least 5 years of relevant experience in IT business analysis, application solutioning design, and testing.
• Participation in at least two full software or product development cycles, preferably using Agile methodology.
• Strong analytical, conceptualization, and problem‑solving skills.
• Good communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts in a dynamic environment.

Preferred Skills

• Business Analysis certification such as Certified Business Analysis Professional (CBAP).
• Past development or consulting experience.
• Knowledge or experience in at least one of the following areas: Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, or Service Design.

Benefits

• Fun working environment.
• Employee Wellness Program.
• Opportunity to work on Singapore Government Agencies projects.
• We provide a structured development framework and growth opportunities (we are a "SHRI 2025 Gold winner" in "Learning & Development; Coaching & Mentoring").

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Please be in touch with our team for an initial chat at [e-mail].

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.