Business Analyst - A26327

Activate Interactive Pte Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Outpatient medical coverage

Health insurance

Flexible work arrangement

Job summary

Activate Interactive Pte Ltd seeks a Business Analyst for a 1-year fixed-term engagement in Singapore government agencies. You will bridge business needs with technology solutions, engaging with business owners, project managers, solution architects and security teams to support delivery and governance of ICT systems.

The role emphasizes requirements gathering, process mapping, testing, and stakeholder collaboration to drive successful implementation and ongoing improvement.

Qualifications

• Good knowledge of government ICT environment (preferred)
• Analytical mindset with a focus on problem-solving and process improvement.
• Excellent verbal and written communication skills, with the ability to present ideas to diverse audiences.
• Strong stakeholder management balancing both the analytical aspect and the people aspects
• Team Player, proactive and self-motivated
• Experience in IT risks assessment and compliance activities
• Experience in understanding available information, identifying gaps and presenting recommendations through an enterprise lens

Responsibilities

• Collaborate with cross-functional teams to identify business needs and gather requirements
• Analyse data and processes to identify opportunities for improvement
• Create and maintain project documentation, including functional specifications and business process models
• Develop and execute test plans to ensure that new functionality meets business requirements
• Facilitate communication between technical and business teams to ensure understanding of business requirements and technical constraints
• Participate in project planning and tracking, including creating project plans, managing timelines, and communicating project status and risks to stakeholders
• Develop and deliver training to end users on new functionality
• Review proposals from suppliers
• Review, clarify and negotiate business requirements with suppliers
• Plan and lead the development of the business case for the ICT system
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver ICT solutions and services
• Understand the IT management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
• Any other duties that may be assigned.

Skills

Analytical

Communication

Stakeholder mgmt

Team player

Risk & compliance

Govt ICT

Problem-solving

Education

Bachelor's in IT/IS

Job description

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

Co-Development Business Unit is looking for a Business Analyst

This is a fixed term contract role. The engagement is 1 year

You will work in Singapore Government Agencies

Internal Code: A26327

The Business Analyst (Apps Services) acts as the link between business needs and technology solutions. The role works closely with business owners, project managers, solution architects, technical services consultants and the security team to support the successful implementation, delivery and maintenance of IT solutions. The role also oversees the governance of the agency’s applications, including requirements gathering, database and application requirements, application and solution design, mock-ups such as wireframes, workflows and data or information architecture, process mapping, data analysis, stakeholder liaison, testing and implementation, incident and problem management, change management, and risk assessment and management.

What will you do?

• Collaborate with cross-functional teams to identify business needs and gather requirements
• Analyse data and processes to identify opportunities for improvement

• Create and maintain project documentation, including functional specifications and business process models
• Develop and execute test plans to ensure that new functionality meets business requirements
• Facilitate communication between technical and business teams to ensure understanding of business requirements and technical constraints
• Participate in project planning and tracking, including creating project plans, managing timelines, and communicating project status and risks to stakeholders
• Develop and deliver training to end users on new functionality
• Review proposals from suppliers
• Review, clarify and negotiate business requirements with suppliers
• Plan and lead the development of the business case for the ICT system
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver ICT solutions and services
• Understand the IT management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
• Any other duties that may be assigned.

What are we looking for?

• Good knowledge of government ICT environment (preferred)
• Analytical mindset with a focus on problem-solving and process improvement.
• Excellent verbal and written communication skills, with the ability to present ideas to diverse audiences.
• Strong stakeholder management balancing both the analytical aspect and the people aspects
• Team Player, proactive and self-motivated
• Experience in IT risks assessment and compliance activities
• Experience in understanding available information, identifying gaps and presenting recommendations through an enterprise lens

What do we offer in return?

Competitive Compensation:

Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution.

Benefits:

Outpatient medical, specialist medical coverage and generouscustomisableflexi benefits, or flexi allowance; life and health insurance, thoughtfulperkslike special occasions “red packet” and CNY goodies, etc.

Employee Wellness:

Support foryour physical, mental, and overall well-being through year-round initiatives.

Growth & Development:

Learningprogrammes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Career Progression:

Structured career pathways that enable you to grow along a technical/domain expert track ora leadershiptrack.

Competency Framework:

A structured and practical framework to support you to develop, perform, and succeed.

Flexible Work Arrangement:

Staff may choose to work flexi-place,flexi-time, and flexi-load based on existing framework

Whyyou'lllove working with us?

If you are looking for opportunities to collaborate with leading industry experts andbesurrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. Webelieveyour success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit,qualificationsand abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practiceson the basis ofrace,colour, religion,gender, sexuality, national origin, age, disability, maritalstatusor any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive PteLtd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice https://www.activate.sg/privacy-policy toknowmore about how we collect, use, and transfer the personal data of our candidates. Here you can find how you canrequest foraccess,correctionand/or withdrawal of your Personal Data.