Digital Ambassador ( Banking/ North East)

Persolkelly; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking a Service Support Officer responsible for assisting customers with internet banking transactions and product inquiries. The role requires good communication and multitasking skills, alongside administrative duties like filing and document checking. This position is essential in ensuring customer satisfaction through effective service support.

Qualifications

• Administrative experience preferred and strong team player.
• Willingness to be on your feet most of the time.

Responsibilities

• Migrate customers to online banking transactions.
• Assist with product inquiries and documentation.
• Attend to corporate account applications.

Skills

Customer centric

Interpersonal skills

Communication skills

Ability to multi-task

Job description

Job Description:

• Migrate/ guide customers to perform transactions over internet banking

• Assist customers with general product enquiries and form filling

• Administrative duties of filing, scanning of documents, document checking etc.

• Attend to corporate account customer to fill up form if online application rejected.

• Assist customer to submit e-financing.

• Perform the duties of Service Support Officer whenever required

• Any other duties as assigned by Supervisor

Job Requirements:

• Customer centric

• Good interpersonal and communication skills.

• Administrative experience preferred and strong team player.

• Ability to multi-task effectively.

• Willingness to be on your feet most of the time

Interested candidates may apply through the application system.

Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 ( Tay Khai Ven)

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