Digital Ambassador - $15/hrs/ Islandwide

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking customer service representatives to assist customers in banking needs and promote digital platforms. Candidates will ensure high service standards and must be adaptable to work schedules. The position requires a customer-centric approach and a willingness to be active during operations.

Qualifications

• Proactive in sharing and understanding customer banking needs.
• Open to working flexible hours.
• Willing to be active and on your feet.

Responsibilities

• Assist customers with general inquiries and ensure service delivery standards.
• Share and promote digital banking solutions.
• Stay updated with banking products and services.

Skills

Customer centric

Job description

Job Description:

• Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt digital platforms and use cashless where applicable.
• Be familiar and proactively keeps up to date with latest banking products and services to suggest as alternative solutions to customers.
• Assist in customer’s general enquiries and always ensure service delivery standard including attending service huddles with branch team.

Job Requirements:

• Customer centric
• Open to schedule as per assigned by supervisors during branch operation hour
• Willingness to be on your feet most of the time

*Multiple locations available.

Interested candidates may apply through the application system.

Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 ( Tay Khai Ven)

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