Destination Manager (Viator)

TripAdvisor LLC; Singapore; On-site; USD 60,000 - 90,000; Full time

Job summary

Viator, a leading marketplace for travel experiences, is seeking a Destination Manager to oversee product quality in their area. The role involves curating offerings, negotiating terms, and enhancing branding while collaborating with stakeholders. Ideal candidates will have 3-5 years in B2B account management, preferably in the travel industry, and possess strong analytical and relationship management skills.

Benefits

Competitive salary and bonuses

Remote-friendly with flexible scheduling

Charitable donation matching

Tuition assistance

Annual lifestyle benefit

Travel discounts and perks

Employee assistance programs

Comprehensive health benefits

Qualifications

• 3-5 years in B2B account management or sales.
• Travel industry experience is a plus.
• Excellent communicator with entrepreneurial traits.

Responsibilities

• Curate and maintain a top-tier product offering for the destination.
• Acquire new inventory strategically to fill product gaps.
• Enhance destination branding and product selection.

Skills

Data analysis

Relationship management

Understanding of travel landscape

Job description

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With over 300,000 travel experiences, from simple tours to extreme adventures, we make it easy to create lasting memories. Viator offers flexibility and last-minute availability, making any day extraordinary. One app, 300,000+ memorable travel experiences.

We are seeking a Destination Manager

The Destination Manager will oversee the quality and health of the Viator product in their assigned geographical area. They will understand key trends, opportunities, and challenges within their destination to optimize our product offerings based on consumer demand, including product variety, pricing, and availability.

This role involves acting as a brand ambassador, growing the destination's profile and Viator's presence there. Responsibilities include meeting key performance indicators, maintaining and improving the commercial health of the destination, and collaborating with internal and external stakeholders to ensure competitive offerings.

Key Responsibilities:

1. Curate and maintain a top-tier product offering for the destination.
2. Acquire new inventory strategically to fill product gaps and showcase innovative offerings.
3. Enhance destination branding and product selection.
4. Negotiate favorable terms and monitor key metrics, taking corrective actions as needed.
5. Ensure product availability and quality, aligning offerings with customer preferences.
6. Establish and strengthen relationships within the operator community of the destination.

Ideal Candidate Characteristics:

Experience: 3-5 years in B2B account management or sales. Travel industry experience is a plus.

Traits: Entrepreneurial, commercially driven, growth-oriented, detail-oriented, excellent communicator.

Skills: Data analysis, technical background, understanding of travel landscape, relationship management.

Language: Vietnamese preferred but not mandatory.

Applicants from diverse backgrounds are encouraged to apply.

Perks of Working at Viator:

• Competitive salary and bonuses
• Remote-friendly with flexible scheduling
• Charitable donation matching
• Tuition assistance
• Annual lifestyle benefit
• Travel discounts and perks
• Employee assistance programs
• Comprehensive health benefits

Our Values:

• Leadership, curiosity, collaboration, customer focus, continuous improvement, inclusivity.

If you require accommodations during the application process, please contact [e-mail] with your needs and the job requisition number.