Desktop Support/IT Support Engineer (Entry Level, On Job Training)

Alphaeus Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in the IT sector is seeking an IT Support Technician to provide exceptional support for hardware and software issues. The ideal candidate must have an NITEC in IT and strong knowledge of computer systems, ensuring timely resolution of technical problems.

Qualifications

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of operating systems, software applications, and remote connection systems.

Responsibilities

• Handling PC support, Laptop, Outlook, Windows, and Mac.
• Providing excellent support and timely service.
• Install and uninstall software from desktop PCs and laptops.

Skills

Troubleshooting

PC Support

Hardware Knowing

Software Installation

Education

NITEC in IT relevant discipline

Job description

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac

• Software and hardware troubleshooting

• Support on desktops, notebooks, printers, scanners hardware components

• Responsible for providing excellent support and timely service

• Rectify simple IT fault like cleaning of disk drives and jammed laser printers

• Install and uninstall of software from desktop PCs and laptops

• Any other ad-hoc tasks as assigned

Requirement:

• Minimum NITEC in IT relevant discipline

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals

• Knowledge of operating systems, software applications, and remote connection systems