Desktop Support Engineer (Freshers are welcome to apply)

Avensys Consulting; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Avensys Consulting is searching for a Desktop Support Engineer to join their team in Singapore. This role involves providing technical support and ensuring operational consistency for client platforms. Fresh candidates are welcome, offering an engaging work environment and strong career progression.

Benefits

Attractive company benefits

Fun and collaborative work environment

Career progression opportunities

Qualifications

• Freshers are welcome to apply.
• Technical background beneficial in IT services.

Responsibilities

• Responsible for installation, operations, and troubleshooting of client platforms.
• Monitor service levels and provide incident resolution.
• Gather business requirements for infrastructure analysis.

Skills

Troubleshooting

Customer Service

Technical Advice

Job description

Desktop Support Engineer (Freshers are welcome to apply)

Desktop Support Engineer (Freshers are welcome to apply)

5 days ago Be among the first 25 applicants

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Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Desktop Engineer.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [e-mail]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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