Desktop Network Engineer - Overseas Travelling Involved

Assurity Trusted Solutions; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Learning culture

Contract staff benefits

Job summary

Assurity Trusted Solutions (ATS), a GovTech subsidiary, seeks a Desktop and Network infrastructure engineer to lead the migration to Windows 11 Zero Trust Architecture (ZTA) and oversee MPLS and SD-WAN networks for local and overseas sites.

You will drive secure desktop and network deployments, collaborate with security and operations teams, and provide 2nd/3rd line support, project planning, and end-user training. 5–10 years in ICT infrastructure preferred; travel 25–50% expected.

Qualifications

• Relevant studies in computer science/computer engineering or other ICT disciplines.
• At least 5–10 years of ICT infrastructure implementation and desktop/network management.
• ITIL and/or COMIT, MCSE or CCNA certifications preferred.
• Knowledge of public sector ICT practices is a plus.
• Strong written and spoken English proficiency.
• Experience in multi-vendor environments.
• Willingness to travel internationally 25–50% of the time.

Responsibilities

• Lead migration to Windows 11 ZTA and oversee MPLS/SD-WAN network environment.
• Ensure security and integrity during migration and operations.
• Configure, administer, and support desktop and network infrastructure.
• Provide root cause analyses and extensive troubleshooting.
• Develop project plans and report progress to management.
• Collaborate with security, architecture, engineering and IT teams.
• Provide 2nd and 3rd line support for desktop hardware and software.
• Document processes and train end-users.

Skills

Windows 11 ZTA

MPLS

SD-WAN

Network security

Desktop deployment

ITIL

CCNA

MCSE

COMIT

English communication

Education

ICT degree

Tools

MCSE

CCNA

ITIL

COMIT

Job description

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech).As a Trusted Partner over the last decade. ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, governance and assurance services as well as managed processes. In a dynamic digital & cyber landscape where trust & collaboration is key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Overview:

We are seeking a skilled Desktop and Network infrastructure engineer to join our team. This role involves leading the migration to a Windows 11 Zero Trust Architecture (ZTA) and overseeing a MPLS and SD-WAN network environment. The successful candidate will be responsible for ensuring the seamless migration, robust security and network infrastructure readiness for a number of local and oversea sites.

Responsibilities

• Implementation of Desktop and Network modern workplace infrastructure. Manage and execute the migration to Windows 11 Zero Trust Architecture (ZTA) from planning through implementation.
• Oversee the transition of MPLS and internet SD-WAN network environment.
• Ensure network security and integrity throughout the migration process.
• Determine and implement best practices for the configuration, administration, and support of Desktop and Network infrastructure.
• Provide extensive troubleshooting in the installation and configuration of desktop and network deployment issues and perform root cause analyses.
• Assist desktop engineering with Windows desktop OS deployment and automated build processes, including performance tuning.
• Develop partnerships and collaborate with key support, architecture, engineering, and security teams. Collaborate with cross-functional teams to align infrastructure strategies with business goals.
• Provide 2nd and 3rd level support on desktop hardware, software and network incidents.
• Produce project plans and report progress to management.
• Document processes and provide training to end-users.

How To Succeed

• Relevant studies in computer science/computer engineering or other relevant ICT disciplines.
• At least 5 - 10 years of relevant working experience in ICT infrastructure implementation and management of network and desktop infrastructure.
• Knowledge and experience in technical services delivery and management, preferably Information Technology Infrastructure Library (ITIL) and/or Certification in Outsourcing Management for IT (COMIT), MCSE or CCNA certified
• Knowledge of public sector industry (preferred), and private sector best practices in ICT infrastructure management.
• Good competency of spoken and written English; and
• Experience in managing a multi-vendor environment.
• Ability to travel internationally 25-50% of the time.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• Contract Staff enjoys the same benefits as Permanent Employees.