Desktop Maintenance Service

CAREER INTERNATIONAL - FOS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology service provider in Singapore is seeking a skilled IT support professional to handle software and hardware maintenance, manage network operations, and ensure effective IT service desk management. Candidates should have a diploma in Computer Science and at least 3 years of desktop support experience. Strong communication in English and Chinese is required. This role offers a competitive salary and the opportunity to work in a dynamic environment.

Qualifications

• Minimum 3 years of IT desktop support experience.
• Familiarity with computer hardware working principles.
• Ability to install and troubleshoot office software.

Responsibilities

• Install, inspect, and troubleshoot IT equipment operating systems.
• Manage company IT asset operations.
• Handle IT service desk tickets efficiently.

Skills

IT desktop support experience

Troubleshooting skills for Windows, MAC, Linux

Communication skills in English and Chinese

Service awareness

Network maintenance experience

Education

Diploma or higher in Computer Science or related field

Tools

AWS

Azure

Job description

Information:

• Location: 18 Tai Seng Street #09-09 Singapore 539775
• Interview: Team Lead from China
• Interview Process: 1 rounds & 1 – HR
• Salary range: Basic + AWS

Job Description：

• Software Maintenance: Installation, inspection, and troubleshooting of IT equipment operating systems (Windows/Linux/macOS), office software, tools, and application software.
• Hardware Maintenance: Routine inspection and troubleshooting of company IT equipment, including fault detection, parts replacement, and equipment repair.
• Network Maintenance: Management of company access layer and desktop network operations, including on-site inspection of network equipment, monitoring, network fault assistance, and temporary office network cabling.
• Meeting System Maintenance: Management of company meeting systems, primarily responsible for general fault handling and hardware fault reporting.
• Assset Management: Management of company-related assets, including inspection, distribution, recovery, and inventory operations.
• IT Service Desk: Handling online and offline IT service desk tickets, following up on processing, and optimizing the service knowledge base.
• Public Cloud Maintenance: Resource lifecycle management at the IAAS layer for public clouds like AWS and Azure, with DevOps development capabilities and routine troubleshooting skills (preferred).
• Ad-hoc Tasks: Assisting with temporary tasks assigned by the department.

Requirements:

• Diploma or higher in Computer Science or related field, with at least 3 years of IT desktop support experience. Familiarity with the working principles and internal structure of computer hardware, such as printers.
• Proficient in common operations and troubleshooting skills for computer operating systems (Windows, MAC, Linux).
• Skilled in the installation and troubleshooting of common office software such as Microsoft Office.
• Strong service awareness and sense of responsibility, with good communication and coordination skills.
• Basic daily communication skills in both English and Chinese.
• Experience in network maintenance and relevant certifications.
• AWS and Azure engineer certifications are a plus.
• Experience in IT service support for medium to large global enterprises is preferred.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [e-mail] please click on “Apply Now” and provide the below details in your resume.

1. Reasons for leaving ALL your employment
2. Current and/or last drawn monthly salary (please provide breakdown)
3. Expected monthly salary
4. Availability

We regret only shortlisted candidates will be notified.

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Career International - FOS Pte Ltd

EA License No: 14C6926

EA Personnel: Foong Mei Qi

EA Personnel Reg No: R22106936