Desktop/IT Support Engineer

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT company in Singapore is seeking an IT Support Technician to deliver exceptional support to end-users. This role involves maintaining IT equipment, managing software licenses, and implementing new technologies in a fast-paced environment. Ideal candidates should hold a diploma or degree in IT and possess relevant experience or be fresh graduates interested in starting their careers.

Qualifications

• Minimum of 1-year experience in IT support preferred.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide 1st and/or 2nd level IT support to end-users.
• Install, configure, and maintain IT equipment and devices.
• Oversee IT asset management and monitor software licenses.

Skills

IT Support

Problem-solving

Communication

Adaptability

Education

Diploma or Degree in Information Technology

Job description

Key Responsibilities:

• Deliver 1st and/or 2nd level IT support to end-users.
• Monitor and maintain end-user computing devices to ensure optimal performance.
• Provide timely communication on issue status and resolution.
• Install, configure, and maintain computers, workstations, applications, and other related IT equipment and devices.
• Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of software licenses.
• Assist in the rollout and implementation of new end-user computing technologies and solutions.
• Ability to adapt to fast-paced environment.
• Perform any additional IT-related tasks as required.

Requirements:

• Recognized Diploma or Degree in Information Technology (or equivalent).
• Minimum of 1 year’ experience in delivering IT support to end-users preferred.
• Fresh graduate are welcomed to apply.