Desktop/IT Support Engineer

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the drilling industry is looking for an IT Support professional to deliver exceptional technical support to end-users. The role involves maintaining IT equipment, overseeing IT asset management, and assisting with new technologies. This position offers opportunities for fresh graduates and those with experience.

Qualifications

• Minimum 1 year of experience in IT support preferred.
• Fresh graduates are welcome to apply.

Responsibilities

• Deliver 1st and/or 2nd level IT support to end-users.
• Monitor and maintain end-user computing devices for optimal performance.
• Install, configure, and maintain IT equipment.

Skills

IT Support

Communication

Customer Service

Adaptability

Education

Diploma or Degree in Information Technology

Job description

Key Responsibilities

• Deliver 1st and/or 2nd level IT support to end-users.
• Monitor and maintain end-user computing devices to ensure optimal performance.
• Provide timely communication on issue status and resolution.
• Install, configure, and maintain computers, workstations, applications, and other related IT equipment and devices.
• Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of software licenses.
• Assist in the rollout and implementation of new end-user computing technologies and solutions.
• Ability to adapt to fast-paced environment.
• Perform any additional IT-related tasks as required.
  
  

Requirements

• Recognized Diploma or Degree in Information Technology (or equivalent).
• Minimum of 1 year’ experience in delivering IT support to end-users preferred.
• Fresh graduate are welcomed to apply.